Johan Solis Email & Phone Number

Assisting incoming customers via phone, email and chat in order to deliver a great service by solving queries and communicating effectively on each case.I also performed the role of customer service supervisor, continuing solving demanding customer's problems, also internal agent's technical escalated issues and provided necessary assistance. Lastly, I.

Heredia, Costa Rica

IT infrastructure and Network Management Department at Universidad Nacional.Our main function was to provide support to employees within the organization and laboratories used by students. Some risponsabilities of the role: -Provide computer hardware maintenence -Creating, managing and modifying Virtual Machines -Use of Windows Server to work with Active.

Technician, System, Networking, And Lan/Wan Management/Manager

Bachelor, Middle Education