Jo Harding Email & Phone Number

With over 11 years of dedicated experience in customer service, culminating in roles such as Team Coach, Sales Manager, and Recruiter at Next. My extensive background has equipped me with a comprehensive understanding of customer needs and the intricacies of team dynamics, making me well-suited for a position where I can leverage my skills to drive both customer satisfaction and business growth.Throughout my career, I have consistently demonstrated a commitment to resolving customer issues with patience and empathy. My approach to problem-solving is grounded in a genuine desire to understand and address customer concerns, ensuring that their experiences are positive and impactful. I take pride in my ability to navigate complex situations with a balanced perspective, addressing issues effectively while maintaining firm boundaries.In my role as a Team Coach, I have honed my leadership abilities, guiding and motivating teams to achieve their best performance . My transition to Sales Manager allowed me to further develop strategic planning and sales execution skills, driving results and enhancing store performance. Additionally, my experience in recruitment has given me a keen eye for talent, ensuring that we build strong teams capable of meeting and exceeding our goals. My ability to blend patience with assertiveness ensures that I am both approachable and effective, traits that I believe are crucial for any role where customer interaction and team leadership are central.I am enthusiastic about the prospect of taking on new challenges and responsibilities that will enable me to make a meaningful impact.  I am eager to bring my experience, skills, and passion to a role where I can continue to contribute to success.