Jo H. Email & Phone Number

United Kingdom

London, England, United Kingdom

Working with the Leadership Team to ensure our People & Culture are aligned with business strategy and growth targets. Ensuring that EC is place where our people are given a voice, and opportunity to grow and have a great time while doing so!

London, United Kingdom

As a people focused COO I’m in the privileged position to drive operational improvement with our people at the heart of everything we do.Everything we achieve at Event Concept is because of our truly amazing workforce. When processes, systems and culture are all built with the very end user in mind the results speak for themselves in improved efficiency, engagement, client retention and in the bottom line.I lead on- HR, Culture & Engagement - Organisational design &… Show more As a people focused COO I’m in the privileged position to drive operational improvement with our people at the heart of everything we do.Everything we achieve at Event Concept is because of our truly amazing workforce. When processes, systems and culture are all built with the very end user in mind the results speak for themselves in improved efficiency, engagement, client retention and in the bottom line.I lead on- HR, Culture & Engagement - Organisational design & development - L&D- Sustainability (cultural & environmental)- CSR- IT & infrastructure- Facilities - Warehousing & Logistics- Compliance Show less

London, United Kingdom

Event Concept is a creative event production agency bringing innovative design and technical precision to events across the globe. My role at Event straddles all areas of the business. As a growing organisation with an ambitious CEO, I work alongside the leadership team and non-executive board to bring about sustainable change. I collaborate with department heads and our employees, with a focus on our internal culture and people processes.

Bromley, Kent

Oakdene Finishes Ltd is a niche supplier of specialist finishing. Projects include the The Shard, The Savoy Hotel, Fortnum & Mason, Bulgari Kensington and other high end establishments both commercial and residential.

London, United Kingdom

As part of the Senior Leadership Team at Webcredible, I had overall responsibility for internal business process. Everything that goes on at Webcredible that is outside of day to day project delivery sat with me and my fantastic teams, including: Facility, Finance, HR, Culture & Social, Talent Management, Talent Acquisition, L&D & InfrastructureI worked with different departments to define areas where the business could improve and facilitated the implementation of new ways of… Show more As part of the Senior Leadership Team at Webcredible, I had overall responsibility for internal business process. Everything that goes on at Webcredible that is outside of day to day project delivery sat with me and my fantastic teams, including: Facility, Finance, HR, Culture & Social, Talent Management, Talent Acquisition, L&D & InfrastructureI worked with different departments to define areas where the business could improve and facilitated the implementation of new ways of working. Including :- Complete overhaul of our Infrastructure, move to new systems & cloud based solutions, including moving the organisation over to Google- New office space for our great team to work in- Review & re-design of our competency framework and how we use it to help people- Re-thinking our line management structure and implementing some fairly radical change- Implementation of new policies and procedures for HR purposes- Introduction of specific and defined company values and how they translate to desired behaviours- Extensive review and implementation of a new end-to-end project management system- Overhaul of our finance function, implementation of new accounting software & processes- Review & redesign of all hiring & recruitment materials- Review & implementation of onboarding process- Guided the business through the Investors in People process, going from a fail to a Silver standard- Work to employer brand Show less

London, United Kingdom

Webcredible hired me as their first ever Ops & HR. When I arrived, I spent time looking at the business operations and how the infrastructure and people policies married up with the rest of the business. After just over a year focussing on getting all of the building blocks in place, I moved into a more strategic role and joined the Leadership Team.

London

Prophet is a strategic brand and marketing consultancy with offices around the globe.I managed the London office operations on a day to day basis. Prophet's London office has 50+ staff, I worked closely with the senior management in London and across EU, Asia and USA. I worked with the leadership team in London to ensure a smooth running office. I managed the budgeting and forecasting for London and liaised with the Director of Operations in San Francisco to ensure that we… Show more Prophet is a strategic brand and marketing consultancy with offices around the globe.I managed the London office operations on a day to day basis. Prophet's London office has 50+ staff, I worked closely with the senior management in London and across EU, Asia and USA. I worked with the leadership team in London to ensure a smooth running office. I managed the budgeting and forecasting for London and liaised with the Director of Operations in San Francisco to ensure that we remained on target. Show less

City Of London

My role at Knight Frank was to manage the day to day running of one of the company’s busiest and most profitable commercial offices. As Office Manager I managed suppliers, invoicing and ensured the facilities ran smoothly and were kept to an exceptionally high standard at all times. I provided PA support to the head of the city office including complex diary management, filing, copy and audio typing and travel arrangements. I also assisted with complex PowerPoint presentations for all… Show more My role at Knight Frank was to manage the day to day running of one of the company’s busiest and most profitable commercial offices. As Office Manager I managed suppliers, invoicing and ensured the facilities ran smoothly and were kept to an exceptionally high standard at all times. I provided PA support to the head of the city office including complex diary management, filing, copy and audio typing and travel arrangements. I also assisted with complex PowerPoint presentations for all partners. I prepared agendas and documentation for the monthly management meeting and took minutes at the meeting. All of the information was highly confidential. I left Knight Frank to have my first son, Charlie. Show less

Bromley, Kent

I provided my clients with PA and secretarial support including: travel arrangements, book keeping, VAT returns, typing, scanning, event management, presentation and pitchbook production.I also offered advice on branding and corporate identity.I worked both remotely, in my client’s offices and in their client’s offices.My clients included consultancies, large Oil & Gas firms, government bodies, asset management, entrepreneurs, Olympic gold medal winners and other HNW… Show more I provided my clients with PA and secretarial support including: travel arrangements, book keeping, VAT returns, typing, scanning, event management, presentation and pitchbook production.I also offered advice on branding and corporate identity.I worked both remotely, in my client’s offices and in their client’s offices.My clients included consultancies, large Oil & Gas firms, government bodies, asset management, entrepreneurs, Olympic gold medal winners and other HNW Individuals. Show less

Mayfair, London

During my time at Corven I was the Office Manager at their Mayfair based office. I was responsible for the smooth running of the office on a day to day basis. Including IT & telecoms strategy, management of supplier contracts, controlling lease/property agreements, office re-loactions & fit out, graphics & corporate identify, corporate and educational events, health and safety.I also produced presentations, pitching materials and reporting documents.Corven are now part of… Show more During my time at Corven I was the Office Manager at their Mayfair based office. I was responsible for the smooth running of the office on a day to day basis. Including IT & telecoms strategy, management of supplier contracts, controlling lease/property agreements, office re-loactions & fit out, graphics & corporate identify, corporate and educational events, health and safety.I also produced presentations, pitching materials and reporting documents.Corven are now part of Oliver Wyman Show less

Holborn, London

During my time at Genesis I was responsible for answering the phones, meet and greet and general reception duties. I provided secretarial support to the operations director. A large part of my role consisted in managing tender documents for the Operations Director. Documents were PowerPoint based, very large in size and often had incredibly tight deadlines.

Canary Wharf, London

Williams Lea is a leading global BPO organisation. Specialising in Corporate Information Solutions that re-engineer end-to-end business processes.I worked at Credit Suisse First Boston in Canary Wharf. I produced high level pitch documentation, presentation material and reports for the Investment Banking team as part of a 24 hour office staffed and provided by Williams Lea.

Amsterdam Area, Netherlands

During my time with Williams Lea I was seconded to ABN Amro in Amsterdam for a period of 5 months. I was part of a small team sent to set up the first document production office for ABN Amro, a new client for Williams Lea. We provided support as part of a 24 hour service to the bank as a whole. We produced reports, presentations and pitch materials.

Bromley, United Kingdom

General administration & reception dutiesDesign of the internal newsletters.