I am an accomplished IT professional with a strong background in information technology, currently pursuing a Bachelor of Science in Information Technology at Florida State University, where I maintain a 3.8 GPA. My career has been marked by a commitment to leveraging technology to streamline processes and enhance organizational efficiency. With extensive experience in IT automation, project management, privacy compliance, and web development, I bring a diverse skill set to any team.In my current role as an IT Automation and Project Management Intern at Miami-Dade County Strategic Procurement Department, I have successfully developed VBA scripts to automate regression test status updates, saving users 20% of their time by eliminating manual updates across multiple sheets. I created an Excel dashboard to track regression test status, providing real-time updates on percent complete by module and on-time performance. This dashboard has been instrumental in weekly PMO meetings, offering valuable insights to county officials.Additionally, I automated IT forms using SharePoint and Power Automate, transitioning from manual input to online forms, which reduced completion times and increased completion rates. I streamlined the Emergency Annual Designee Forms process for over 400 employees by integrating electronic signatures and automating communications between departments, significantly reducing manual efforts and follow-up times. I also managed 15 project boards on Monday.com, tracking about 100 different IT initiatives throughout the department, which improved team collaboration and enhanced productivity by 15%.During my tenure as an IT Privacy and Compliance Intern at the Office of Information Security and Privacy at Florida State University, I assisted in updating university policies and developing privacy standards per the NIST framework, impacting over 40,000 students and staff. I conducted comprehensive third-party vendor assessments using SOC 2 Type 2 reports to ensure compliance with industry standards in response to a state audit covering 30 critical vendors. By aligning NIST cybersecurity frameworks with COSO internal control frameworks, I contributed to enhancing the organizational security posture.
