John Arniotis Email & Phone Number

Florida, United States

Conduct comprehensive virtual inspections of vehicles to assess and document damage for accurate claims processing.Collaborate closely with body shops and service teams to facilitate efficient and timely vehicle repairs, ensuring customer satisfaction and adherence to quality standards.Utilize strong analytical and problem-solving skills to evaluate claim.

Oviedo, Florida, United States

Conducted thorough inspections of vehicles to assess damage and determine necessary repairs.Prepared accurate and detailed repair estimates using industry-standard estimating software.Communicated effectively with customers, explaining the repair process and providing clear, concise estimates to exceed customer expectations.Collaborated with the service.

Florida, United States

• Developed and administered a QuickBase platform for reviewing insurance claim files, resulting in a flexible and cost-effective solution that replaced our previous out-of-the-box software.
• Grew the platform from a quality feedback space to a one-stop shop for quality, development, idea sharing, and efficient automations.
• Created a mentorship space for all Bristol West claims employees to search for or become mentors based on individual interests.
• Created a space for supervisors to memorialize one-on-one conversations with their direct reports for discussions on performance and development through the year.
• Identified and eliminated inefficiencies in workflows by converting Excel forms to QuickBase applications.
• Analyzed quality feedback, policy, and claims data to identify trends and make recommendations for improvement.

• Providing constructive feedback to claims staff to improve file quality and customer service.
• Conducted trend and root cause analysis of auto liability claims, and created reports to provide feedback for claim handling improvement.
• Provided direct feedback to supervisors of claims staff on opportunities for improvement, tailored to each individual rep and providing clear, actionable details on how their opportunities impacted their file quality.
• Contributed to a culture of relentless ongoing improvement by consistently identifying and sharing ways to improve the claims process.

Lake Mary, Florida

• Adjusted auto damage claims from behind a desk with high production and quality, while mentoring others and assisting with high priority assignments.
• Successfully adjusted auto damage claims from behind a desk, using photos, videos, and descriptions of damage.
• Maintained high production and above average quality, even in a high-volume environment.
• Mentored others to optimize their workflows and improve their productivity.
• Regularly called upon to assist with high priority assignments.
• Known for quick turnaround time and clear file documentation.

Danbury, CT

• Homeowners insurance claims adjuster with experience in policy interpretation, coverage investigations, mitigation coordination, scoping, customer service, and subrogation.
• Effectively interpreted homeowners policies to determine coverage and liability.
• Conducted thorough investigations to identify and resolve coverage issues.
• Coordinated with mitigation contractors to ensure timely and effective repairs.
• Scoped interior and exterior property damage to estimate repair costs.
• Provided excellent customer service to policyholders throughout the claims process.

Greater New York City Area

• Auto damage appraiser with experience in auto appraisals, total loss handling, body shop negotiations, rental management, and fraud management.
• Conducted accurate and timely auto appraisals, ensuring customer satisfaction.
• Handled total loss claims efficiently and effectively, minimizing customer inconvenience.
• Negotiated accurate settlements with body shops.
• Managed rental vehicles for customers, ensuring timely and efficient delivery and return.
• Identified and prevented fraudulent claims, protecting the company's financial interests.

NY, NY

• Auto damage claims adjuster with a heavy focus on customer service, auto appraisals, total loss handling, body shop negotiations, car rental management.
• Consistently provided excellent customer service to policyholders, ensuring their satisfaction throughout the claims process.
• Conducted accurate and timely auto appraisals, minimizing customer inconvenience.
• Handled total loss claims efficiently and effectively.
• Negotiated accurate settlements with body shops.
• Managed rental vehicles for customers, ensuring timely and efficient delivery and return.