Received recognition for streamlining document review processes by digitizing documentation, introducing a paperless work order system, and enhancing overall workflow. I played a pivotal role in maintaining regulatory compliance with TJC, CDPH, and CMS standards while acting as a technology liaison across departments and committees.In facilities management, I oversee key operational systems like CMMS, key control, and access systems, ensuring seamless software upgrades and integration. My project management responsibilities included coordinating with contractors, ensuring policy adherence, conducting inspections, and managing project timelines. I also contributed to budget development, maintained variance documentation, and implemented cost-neutral plans to improve customer service.In human resources, I was instrumental in recruitment, training, and professional development, ensuring compliance with hospital policies and promoting a safe work environment. I also supported customer satisfaction through effective communication, maintaining high service standards, and fostering a positive work climate.My contributions to financial management included collaborating on the operating and capital budgets, identifying financial opportunities, and managing monthly budget variances. Additionally, I swiftly responded to emergencies and maintained strict adherence to safety and regulatory procedures. My leadership extended across multiple departments, ensuring smooth operations and alignment with hospital and regulatory requirements.

I led the integration of EMR and patient monitoring systems, collaborating with vendors and IT teams. I managed new equipment installations, ensuring compliance with regulatory standards and organizational policies, and played a key role in acquiring and repairing medical equipment, supporting enhanced patient care.I trained and supervised dispatchers, technicians, and associates on the work order system while overseeing the maintenance of 9,000 medical devices throughout the hospital. I contributed to capital budgets, equipment replacement strategies, and departmental budgeting for Facilities, EVS, and Bio-Medical Engineering. In partnership with the Director of Facilities, I managed budget variances for these departments and participated in Lean Six Sigma training to optimize processes.As a leader in support services management, I coordinated patient care and offsite services, ensuring compliance with regulatory standards such as JCAHO, NFPA, Cal OSHA, and others. My project management responsibilities included planning, scheduling, executing capital projects, conducting inspections, and ensuring contractor compliance.I led my team, driving performance and meeting schedules, goals, and budgets while focusing on customer satisfaction and communication. My efforts fostered a positive work environment, promoting hospital values and ensuring high service levels across multiple departments.

Contributed to developing a staffing plan to enhance customer service and ROI.Supported the Facilities Manager in departmental responsibilities and equipment repairs as needed.Responsible for maintaining, troubleshooting, and repairing various medical devices in clinical and hospital settings. Performed preventive maintenance, ensuring equipment operates at optimal levels, and diagnosing technical issues to ensure timely repairs. I have a strong understanding of electronic, hydraulic, and mechanical systems used in medical technology and the ability to interpret equipment manuals, schematics, and safety protocols.Collaborate with healthcare professionals to ensure the availability and functionality of essential medical equipment, such as patient monitors, infusion pumps, diagnostic machines, and life support devices. Perform equipment testing, calibration, and adjustments to meet manufacturer specifications and ensure compliance with safety and regulatory standards like those set by the FDA, The Joint Commission, and other relevant bodies.Keep meticulous records of maintenance schedules, repairs, and equipment performance, often using computerized maintenance management systems (CMMS). Work closely with clinical staff to provide guidance on equipment usage and safety, offering technical support during critical situations. Participate in equipment procurement and evaluate new technologies to meet the facility's clinical needs.Conduct repairs and installations to meet hospital policies, regulatory requirements, and standards for patient safety. Continuous learning to stay updated on the latest medical technologies and advances in Bio-Medical equipment. Play a vital part in ensuring patient safety and the smooth operation of healthcare facilities by maintaining high-functioning, reliable medical equipment.

Successfully managed retail stores with up to 20 employees across multiple locations.Oversaw payroll, financials, HR, and compliance for the business.Maintained compliance with local, state, and federal requirements.Operated within FinCEN, local, state, and federal guidelines for Money Services Business.Complied and trained the policies and procedures of various service providers. (Metro, Sprint prepaid, Simple Mobile, etc.)

Consulted for medical equipment and facility impact for regulatory agencies.Performed maintenance and safety checks on medical instruments.Facilitated equipment repairs and maintenance.Interfaced with customers for equipment sales and support.Managed service records and software maintenance.

As an FMF Corpsman, I provided medical care to Marines and Navy personnel in field and clinical settings. Performed emergency first aid and trauma care and managed battlefield injuries, often under challenging conditions. Maintained medical records, administered medications, and ensured personnel's medical readiness, including preventive health measures and combat medical training.As an Advanced Bio-Medical Equipment Technician I was responsible for maintaining, repairing, and calibrating sophisticated medical equipment in clinical and hospital environments. Including troubleshooting, diagnosing, and repairing various biomedical equipment and ensuring that equipment meets safety and operational standards. Collaborated with healthcare professionals to provide technical support and implemented preventive maintenance schedules to ensure the reliability of medical devices. Complied with safety and regulatory standards.As a Hospital Corpsman I provided direct patient care in various clinical settings, assisting with routine exams, medical treatments, and minor surgical procedures. Responsible for taking patient vital signs, administering medications, managing patient records, and providing basic medical training to personnel. Supported physicians and nurses in treating patients, including triage, emergency care, and patient transport. Complied with medical protocols and standards while contributing to the overall patient care mission of the Navy.