John A. Gariepy
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John A. Gariepy Email & Phone Number

Client Services Manager at TeamLogic IT
Location: Mesa, Arizona, United States 2 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
TeamLogic IT
Role
Client Services Manager
Location
Mesa, Arizona, United States
Company size
445 employees

Who is John A. Gariepy? Overview

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John A. Gariepy is listed as Client Services Manager at TeamLogic IT, a with 445 employees, based in Mesa, Arizona, United States. AeroLeads shows a matched LinkedIn profile for John A. Gariepy.

John A. Gariepy previously worked as Support Operations Manager - Infor CRM at Infor. John A. Gariepy holds Toughness, Life from Hard Knocks.

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Email format at TeamLogic IT

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TeamLogic IT

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Profile bio

About John A. Gariepy

Hello friends, I'm John! I am a historied customer support leader with a particular talent for employee engagement, inspirational leadership, and helping employees understand how their efforts contribute to customer success. I have led and transformed several teams and organizations in the service and support industry. I have a proven ability to build long-term relationships with internal and external customers by establishing a high level of rapport, confidence, and trust. I am always looking for new and impactful ways to recognize and reward good performance. I have directly led efforts in multiple organizations around topics like morale, recognition, and employee engagement. Lastly, I have a proven track record and developing employees into roles such as development, management, customer care, professional services, training, marketing, and more.Please review my LinkedIn recommendations to see what my past leaders, peers, & direct reports have to say about my skills and experience.

Listed skills include Leadership, Customer Experience, Team Building, Customer Success, and 52 others.

Current workplace

John A. Gariepy's current company

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TeamLogic IT
Teamlogic It
Client Services Manager
united states
Website
teamlogicit.com
Employees
445
AeroLeads page
Company profile
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2 roles

John A. Gariepy work experience

A career timeline built from the work history available for this profile.

Client Services Manager

Current
Teamlogic It

Scottsdale, Arizona, United States

Jan 2024 - Present

Support Operations Manager - Infor Crm

Infor

Mesa, Arizona, United States

North America Support Operations Manager for SalesLogix CRM and Infor CRM, remotely managing a team of application technical support analysts in the United States and the Philippines. Infor Corp - 23 years Support Operations Manager (7 Years) Support Supervisor (4 Years) Technical Account Specialist (4 Years) Support Team Leader (4 Years) Senior Technical Support Analyst (4 Years)Experience Highlights- 15 years of support operations and technical support team leadership- Interviewed, hired, trained and managed a global Tier-2 Technical Support Team- Implemented new hire onboarding and training programs- Delivered monthly 1on1 meetings and annual performance reviews - Actively participated in weekly Product Development, Product Management, and support leadership meetings addressing escalations, product challenges, and product defects- Compiled and analyzed weekly, monthly, and yearly KPI’s- Inspired a support team through team building, empathy, and kindness- Policy and procedure creation and administration- Support ticket escalation management- Technical account management of top tier / key account customers- 23 years of experience troubleshooting CRM software- Numerous ticketing systems, from Jira to Vantive, to integrated ERP & CRM systems- Strong communication skills that maximize relationships with people at every professional level, technical aptitude, and background - 30 years of experience delivering software, hardware, and networking technical support- Monitored, coached, and managed individual and team performance- 24/7 on-call Escalation Duty Manager for worldwide Severity-1 support incidents, for entire Infor product lines- Infor CRM and SalesLogix CRM Certified- MS SQL Database Management- Knowledge Base management- Amazon Cloud (AWS certification in process) - Excel and Google Sheets- Office 365

Aug 2000 - Jun 2023
Team & coworkers

Colleagues at TeamLogic IT

Other employees you can reach at teamlogicit.com. View company contacts for 445 employees →

JR Joseph Ramos Joseph Ramos Colleague at Teamlogic ItIrvine, California, United States View → MS Mitch Scandella Mitch Scandella Colleague at Teamlogic ItGreater Chicago Area, United States View → MC Maxwell Comfort Maxwell Comfort Colleague at Teamlogic ItStuart, Florida, United States View → TB Thomas Baker Thomas Baker Colleague at Teamlogic ItFlorissant, Missouri, United States View → CR Clay Rowland Clay Rowland Colleague at Teamlogic ItGainesville, Florida, United States View → WA Wayne Alford Wayne Alford Colleague at Teamlogic ItQueen Creek, Arizona, United States View → CS Christina Salzar Christina Salzar Colleague at Teamlogic ItWoburn, Massachusetts, United States View → SA Shen Andi Shen Andi Colleague at Teamlogic ItSan Francisco, California, United States View → SG Stephen Giordano Stephen Giordano Colleague at Teamlogic ItFountain Inn, South Carolina, United States View → CH Chase Hann Chase Hann Colleague at Teamlogic ItBaytown, Texas, United States View →
1 education record

John A. Gariepy education

  • Hard Knocks
    Hard Knocks
    Life
FAQ

Frequently asked questions about John A. Gariepy

Quick answers generated from the profile data available on this page.

What company does John A. Gariepy work for?

John A. Gariepy works for TeamLogic IT.

What is John A. Gariepy's role at TeamLogic IT?

John A. Gariepy is listed as Client Services Manager at TeamLogic IT.

Where is John A. Gariepy based?

John A. Gariepy is based in Mesa, Arizona, United States while working with TeamLogic IT.

What companies has John A. Gariepy worked for?

John A. Gariepy has worked for Teamlogic It and Infor.

Who are John A. Gariepy's colleagues at TeamLogic IT?

John A. Gariepy's colleagues at TeamLogic IT include Joseph Ramos, Mitch Scandella, Maxwell Comfort, Thomas Baker, and Clay Rowland.

How can I contact John A. Gariepy?

You can use AeroLeads to view verified contact signals for John A. Gariepy at TeamLogic IT, including work email, phone, and LinkedIn data when available.

What schools did John A. Gariepy attend?

John A. Gariepy holds Toughness, Life from Hard Knocks.

What skills is John A. Gariepy known for?

John A. Gariepy is listed with skills including Leadership, Customer Experience, Team Building, Customer Success, Computer Hardware, Interviewing, Soft Skills, and Account Management.

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