John Achuff Email & Phone Number

San Francisco Bay Area

Served as the program director for the administration of 13,500 affordable unitsDirected over 75 staff and two sub-contractors

San Diego, California, United States

Supported 90,000 vouchers nation-wide by maintaining an in-depth knowledge of the organization business lines.Provided ongoing assessments based on key performance indicators and recommendations for process improvement

Miami, Florida, United States

Oversaw the administration of PHCD’s $154M Annual Budget Authority for approximately 14,000 housing choice vouchersManaged the HCV staff that included establishing objectives, developing work plans, providing oversight, developing training, evaluating performance and conducting disciplinary actions as neededMaintained High Performer SEMAP rating at 100% for two fiscal yearsReceived zero audit findings under Single File Audit Act for two yearsDesigned and implemented a knowledge base for procedures that improved the efficiency and accuracy of the program

Chicago, Illinois, United States

Oversaw the administration of 17,000 housing choice vouchers, 2,500 project based vouchers and 1,500 Moderate Rehabilitation unitsExpanded the housing choice voucher program by leasing an additional 900 net vouchers in one year

Chicago, Illinois, United States

Currently manage the administration of over 16,000 vouchers in the western region of ChicagoDeveloped work plans to reduce 1,000 backlog recertificationsImproved quality control scores from an average of 30% to 90% by effectively using technology, providing training and tools to staff, and creating a positive culture of accountability.

Chicago

Supervised all incoming new employees for a transitional period and mentored them on how to process transactions efficiently while maximizing quality.Developed training materials for staff which allowed the CHA to be recognized by HUD to be a high performing agency.Supervise the quality control team that review transactions for compliance; analyze error trends; and provide targeted training to staff to prevent errors from occurring in the future.

El Cajon, Ca

Nationally trained housing authorities on how to understand and properly administer Department of Housing Urban Development regulations for the housing choice voucher, public housing and family self-sufficiency programs.Created training materials in Spanish and successfully expanded Nan McKay’s market by being the first to train housing authorities in the Commonwealth of Puerto Rico.Was awarded “Trainer of the Year’ in 2006 and overall “Employee of the Year “ in 2008

Chula Vista/Washington Dc

Made legislative recommendations in the following areas: Social Security, Housing, Civil Rights and Gay and Lesbian issues.

Spanish

Completed an intensive Spanish language emersion program.

Bachelor Of Arts (B.A.), Political Science And Government

Completed a major Political Science and a minor in Spanish. Interned on Capitol Hill while in school.