John Ackerman Email and Phone Number
Plano, TX, US
John Ackerman's Location
Plano, Texas, United States, United States
John Ackerman's Contact Details
John Ackerman work email
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John Ackerman personal email
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John Ackerman phone numbers
About John Ackerman
I am a driven professional possessing an accomplished 20+-year background in the areas of operational and software development management. Experienced in leading companies through agile transformations as the Director of Information Technology Applications and Support, Scrum Master, Agile Coach, Release Manager, and QA Manager. Specialties: Managing multiple projects Interact with business resources Defect managementReview product requirements and design specificationsTrack issues to closure Provide technical leadershipDevelop efficient, economical systems and processes Resource management Vendor negotiationsAgile principlesTeam collaboration, prioritization, accountability, and visibilityProject planningDaily stand-up meetingsReviews, retrospectives, sprint and release planningQA ManagementUnit Test Development PlanningAutomated Acceptance Test DevelopmentContinues IntegrationManual Tests PlanningLoad Test PlanningRegression Test PlanningRelease Management
John Ackerman's Current Company Details
Text-Em-All
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Agile Software Project Lead and Project Manager
Plano, TX, US
- Website:
- text-em-all.com
- Employees:
- 63
John Ackerman Work Experience Details
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Agile Software Project Lead And Project ManagerText-Em-AllPlano, Tx, Us
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Agile Software Project Lead / Project ManagerText-Em-All Jun 2020 - PresentFrisco, Tx, UsServant Agile leader supporting the software development teams and product owners.This position is directly responsible for maximizing the value delivered to the Text-Em-All customers. Work closely with the product owners to identify conflicting priorities, understand and communicate value, manage the backlog, and break down work to deliver the most learning and value. Anticipate potential problems or roadblocks and work with the development team to resolve them, while leading and supporting the development team to self-organize and focus on outcomes. Keep the team focused on a new react native mobile app, enhancing our customer-facing web application, and expanding our texting solutions. Work with product owners and development teams to scope projects, prioritize tasks, and manage the backlog. Work closely with the development teams, operations team, and cloud infrastructure team. Support the product development process by organizing and facilitating project planning, conducting daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and conduct the weekly Release Train.
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Director Of It Applications And Scrum MasterLiberty Healthshare Feb 2019 - Jun 2020Canton, Ohio, UsI am the Director of Information Technology Applications and Support . I am responsible for leading the IT Software Development Department. This entails Software Development Management, Quality Assurance Management, Business Analysis Management, Agile Coaching Management, Release Management, and Applications Support Management. I seek, hire, and retain a strong, collaborative team of application development experts and manage departmental budget, create forecasts, and react to emergent conditions. I am responsible for the overall planning, organization, and execution of all Software Development functions for the organization. -
It Agile Quality Assurance Manager/ Scrum MasterLiberty Healthshare Sep 2016 - Feb 2019Canton, Ohio, UsThis position entailed working as the IT Agile Quality Assurance Manager and Scrum Master. This entailed Software Quality Assurance Management, Agile Coaching, and Release Management. I was directly responsible for overseeing the quality of all IT operational commitments through instituting processes and procedures to ensure quality of the Software Development Life Cycle, as well as directing the organization through an Agile transformation with in-depth focus on total quality from inception to completion. I was responsible for the overall planning, organization, and execution of all quality assurance functions for the organization. I lead the implementation of all necessary Quality Assurance manual and automation testing as well as all release management. This role also included directing the effective collaboration, facilitation, leadership, and coaching skills for the IT department as a whole. I was responsible for enforcing the rules of Scrum, Kanban, and removing impediments from the teams while promoting self-management, leading retrospectives, daily scrum standups, and continuous integration.
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Scrum Master/ Qa ManagerSegmint Mar 2015 - Aug 2016Plano, Texas, UsAs the Scrum Master and QA Manager for the organization I am responsible for helping the scrum teams function at their highest potential while continuously delivering quality software. I work towards continually enhancing communication while identifying and removing blockers to the process; while working directly with Product Owners and business stakeholders to facilitate successful scrums and reach optimal velocity. I assist the Product Owners in backlog grooming activities as well as work with developers to decompose user stories and estimate tasks required to complete them. I keep a constant pulse of the business needs while making adjustments to the scrum events in order to facilitate continuous delivery of high quality products. I lead the quality assurance effort by ensuring automated acceptance tests are written and a continues integration process is followed along with manual, load, and regression testing. -
Scrum MasterVirtual Hold Technology Jul 2011 - Feb 2015Akron, Ohio, UsThis position is directly responsible for supporting the product development process by organizing and facilitating project planning, conducting daily stand-up meetings, reviews, retrospectives, sprint and release planning, and demos. Other responsibilities are tracking and communicating team velocity and sprint/release progress while ensuring the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Supporting the Product Owner and assisting with backlog maintenance is also a large part of this position. The overall key objective of this position is to remove all impediments and road blocks enable the Product Development team to have no distractions and allow them to focus on their development and testing. -
Quality Assurance Test LeadVirtual Hold Technology Jan 2007 - Aug 2011Akron, Ohio, UsI worked as the Quality Assurance Test team lead, responsible for the management of 7 analysts and 1 development engineer. I analyzed functional requirements, designed test cases, prepared detailed test plans, prepared testing schedules, checklist, automated functional ATDD (Acceptance Test Driven Development) tests and feature files using Ruby programming language with Cucumber, and supervised the testing initiative.
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Integration/ Support EngineerVirtual Hold Technology May 2005 - Jan 2008Akron, Ohio, UsVirtual Hold Technology (VHT) is an innovative software development company specializing in virtual queuing solutions for call centers.While working in this position I coordinated the integration of the Virtual Hold Software to work in compliance with the customers phone switch and call center applications. Assisted in programming and configuring all aspects of the Virtual Hold applications, as well as working as the project technical engineer lead. This entailed scheduling, convening, and leading conference calls geared towards system configuration and customer satisfaction.I was also responsible for customer support. This entailed communicating with customers via telephone or written correspondence regarding technically complex escalated problems identified in Virtual Hold implementations. In addition I assisted in troubleshooting advanced customer issues, coordinated the activities of the support desk, provided coaching for junior Client Support Engineers, and communicated with various departments, when advanced issues needed resolved.
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Founder - Networking ConsultantFutureright Technologies, Massillon, Oh— Jan 2005 - Jul 2005Started FutureRight Technologies as an IT consultant, designing, quoting, and implementing computer system solutions. Provided IT solutions in relation to advanced server design and implementation, program design, and web design and development. Was responsible for designing, quoting, ordering, building, and implementing systems solutions, such as advanced Small Business Servers, Microsoft server solutions, Microsoft Exchange migration, ISA server, Cisco routing implementation, and Active Directory implementation and management. Worked on designing and upgrading advanced Web sites, implementing back end SQL, Access, and Oracle database application programming.
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Gysgt Of MarinesUsmc 101 1990 - 2002COMMUNICATIONS CHIEF/ RADIO CHIEF Coordinated the planning, implementation, and finalization of complex communication exercises and worldwide deployments. Was responsible in assisting the communications systems officer with the overall knowledge of equipment capabilities, system integration, and joint networks of all elements of wire, radio, and data communications. Selected Contribution:Supervised the installation, operation, and maintenance of top secret communication, transmission, and data communication center facilities. Held consistent detailed inspections on over $10 million in deployable communications equipment to ensure operational readiness. Managed overall knowledge of operations, budgeting, and administration in order to establish procedures and to assist with the direction and supervision of communication functions. Supervised full scale international deployments consisting of personnel, vehicles, hazardous material, ammunition, weapons, top secret material, and communications equipment. Was directly responsible for the care and leadership of 50 communication Marines. Performed quarterly proficiency and conduct reviews as well as annual counseling. Placed at the very top of the Staff Noncommissioned Officer Leadership Academy and was awarded numerous awards for outstanding performance.
John Ackerman Skills
Agile Methodologies
Testing
Scrum
Integration
Troubleshooting
Software Development
Sql
Resource Management
Sdlc
Software Project Management
Test Driven Development
Project Management
Program Management
Microsoft Sql Server
Requirements Analysis
Software Documentation
Agile Project Management
Process Improvement
Business Process Improvement
Technical Leadership
Business Process
Servers
Call Centers
Oracle
Visio
Selenium Webdriver
Test Automation
Java
Software Development Life Cycle
Active Directory
Jenkins
Continuous Integration
Jira
Quality Assurance
Management
Leadership
Software Quality Assurance
Consulting
Test Planning
Networking
Regression Testing
Information Technology
Manual Testing
Cloud Computing
Team Leadership
Test Cases
Enterprise Software
Hippa Conpliance
John Ackerman Education Details
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Staryer University Akron OhioMaster Of Science Information Systems - Software Development Management -
Strayer UniversityComputer Information Systems
Frequently Asked Questions about John Ackerman
What company does John Ackerman work for?
John Ackerman works for Text-Em-All
What is John Ackerman's role at the current company?
John Ackerman's current role is Agile Software Project Lead and Project Manager.
What is John Ackerman's email address?
John Ackerman's email address is ja****@****are.org
What is John Ackerman's direct phone number?
John Ackerman's direct phone number is (855) 585*****
What schools did John Ackerman attend?
John Ackerman attended Staryer University Akron Ohio, Strayer University.
What skills is John Ackerman known for?
John Ackerman has skills like Agile Methodologies, Testing, Scrum, Integration, Troubleshooting, Software Development, Sql, Resource Management, Sdlc, Software Project Management, Test Driven Development, Project Management.
Who are John Ackerman's colleagues?
John Ackerman's colleagues are Kaitlyn Orred, Lauren Gannon, Zian Clarice, Breeyae Hogue, Joshua Wood, Murali Jeeva, Rishi Chandarwansi.
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