John Sutherland Email & Phone Number

• Find areas of growth within current accounts to maximize potential within my assigned segment• Train customers on new and existing products to increase sales potential• Communicate and coordinate with different departments to provide solutions to customers• Work independently on my book of business while also working with the larger business development team to increase customer growth for the company• Attend training for new and existing products as well as best practices for business development• Maintain customer information and interactions in Salesforce• Use SAP to process sales and transfers, as well as evaluate current account statuses• Use current promotions to push and close sales• Manage a book of business with over 1,700 customers across 5 states• Make 75+ outbound sales calls a day• Provide assistance with tire, supply, and equipment orders as well as returns and adjustments

Arlington, Texas, United States

• Operated the business independently for 4 months while the owner was out on medical leave• Provide mobile tire sales and service for large trucks and heavy machinery; including OTR, agricultural, construction, and industrial equipment, as well as tractor trailers.• Provide phone, sales, and logistical support• Develop relationships with new customers and businesses• Maintain relationships with existing customers and businesses• Assess current accounts and find opportunity for growth and improvement• Identify customer needs and provide quality and timely solutions• Manage inventory levels and keep accurate inventory records• Pick-up and deliver products for customers or warehouse inventory

Mansfield, Texas, United States

• Managed sales advertising for the showroom• Managed technicians and sales apprentices• Spent several years as a workflow manager; improving and implementing new strategies to operate as safely and efficiently as possible• Led training meetings for technicians and other assistant managers• Sold tires to customers according to their needs• Created sales goals and plans to achieve them• Provided service to customers over the phone, online, and in person• Processed and completed special orders• Managed tire adjustment program• Performed cycle inventory counts weekly• Performed yearly inventory• Maintained inventory for all shop supplies• Worked at multiple locations in Mansfield, Arlington, and Fort Worth• Balanced books nightly

Education record

3 Years Undergrad, Environmental Science