John Addington

John Addington Email and Phone Number

Technical Support Analyst, Field Application Engineer @ Spok
springfield, virginia, united states
John Addington's Location
Greater Minneapolis-St. Paul Area, United States
John Addington's Contact Details

John Addington work email

John Addington personal email

n/a

John Addington phone numbers

About John Addington

I enjoy technology and am excited to share new ideas and concepts. I am skilled at presenting to people with various levels of technical background, communicating in a way to show value at a high level (relating the "wow" factor) or delving into technical minutae and esoteric scenarios for those with very specific needs and interests, along with everything in between.Specialties: IP Networking, Technical Presentation

John Addington's Current Company Details
Spok

Spok

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Technical Support Analyst, Field Application Engineer
springfield, virginia, united states
Website:
spok.com
Employees:
579
John Addington Work Experience Details
  • Spok
    Technical Support Engineer
    Spok Apr 2017 - Present
    Eden Prairie
  • Ecessa Corporation
    Field Application Engineer
    Ecessa Corporation Jan 2011 - Feb 2017
    Served as primary technical resource in the pre-sales process. On a daily basis, presented technology and described solutions to potential customers. With each customer, identified and described in detail how solution integration would operate in conjunction with existing infrastructure. Anticipated and responded to technical questions from potential customers during the decision-making process, leading to increased sales and a shortened sales cycle.Developed partner technical training program, including web site and presentation design, along with training video scripting, recording, and editing, giving partners valuable tools to generate successful sales and ongoing customer support.Liaised between the technical team and the sales team, including training sales team on relevant technologies giving them tools necessary to succeed. Advised in setting ongoing development priorities advocating as Voice of Customer.Also acted as VoC for marketing research, ensuring relevant messaging and accurate technical wording and positioning. Developed materials, including weekly blog posts, multiple quarterly technical white papers, and numerous articles published in technical publications.
  • Ecessa Corporation
    Technical Services Manager
    Ecessa Corporation Jan 2006 - Dec 2010
    Managed technical support team, providing top tier technical support, through pre-configuration, installation, ongoing support and troubleshooting. Grew team sixfold while maintaining a consistent 95%+ customer satisfaction rating.
  • Ecessa Corporation
    Network Engineer
    Ecessa Corporation Aug 2005 - Dec 2005
    Provided technical support. Developed and documented pre-configuration process, dramatically increasing efficiency, successful installation rate, and decreasing long-term support requirements.

John Addington Skills

Pre Sales Technical Support Network Design Troubleshooting Ip Load Balancing Vpn Wan Dns Network Engineering Network Administration Linux Routing Tcp/ip Windows Server Visio Lan Wan Voip Routers Microsoft Exchange Cisco Technologies Microsoft Office Snmp Active Directory Operating Systems Firewalls Hardware Servers Software Installation Networking Sd Wan Communication Technical Sales Presentations

John Addington Education Details

Frequently Asked Questions about John Addington

What company does John Addington work for?

John Addington works for Spok

What is John Addington's role at the current company?

John Addington's current role is Technical Support Analyst, Field Application Engineer.

What is John Addington's email address?

John Addington's email address is ja****@****ssa.com

What is John Addington's direct phone number?

John Addington's direct phone number is +176374*****

What schools did John Addington attend?

John Addington attended Dunwoody College Of Technology, Lewis And Clark College.

What are some of John Addington's interests?

John Addington has interest in Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is John Addington known for?

John Addington has skills like Pre Sales Technical Support, Network Design, Troubleshooting, Ip, Load Balancing, Vpn, Wan, Dns, Network Engineering, Network Administration, Linux, Routing.

Who are John Addington's colleagues?

John Addington's colleagues are Carrie Bailey, Cathy Clark, Patricia Miller, Matthew Street, Mike Gentilli, Michael Wallace, Karen Watson.

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