John Agan Email and Phone Number
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John Agan - Results-Driven Technology Leader in the design, development, delivery and optimization of technologies, systems and processes to maximize business performance. Recognized as an effective problem solver, team builder and program owner who consistently delivers on commitments while adding business value. Experience includes broad-based functional knowledge within Infrastructure and Application development. Infrastructure experience includes; host security, connectivity, multi-protocol data network design, data center builds, project management, vendor management, call center design, voice network optimization, disaster recovery, data network performance tuning and wiring plants. Application experience includes support of Customer Relationship Management, Case Management, Human Resource, Interactive Voice Response and Collaboration. All performed within diverse business organizations including Investments, Real Estate, Credit Card, Auto Leasing, Equipment Financing, Insurance, Mortgage, Container, Rail Road and Pharmaceutical Distribution. Known for extremely high levels of integrity and customer focus.Specialties: Core executive competencies include:▪ Strategic Planning & Technology Leadership▪ Needs Assessment & Project Planning/Execution▪ Process Re-engineering & Six Sigma Methodologies▪ Quality Assurance & Solutions Development▪ Change Management & Organizational Development▪ Portfolio and Operational Budget Management▪ Six Sigma - Continuous Process Improvement Disciplines▪ Team Leadership & Staff Motivation
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Director - Technology ServicesPenske Logistics Jul 2012 - PresentReading, Pennsylvania, Us Charged with leading the Infrastructure Services organization for Penske Logistics. Falling within my span of control is: WAN, LAN, Server (Unix, Linux, Windows) SAN and NAS storage, Mainframe & Datacenter. The Director of Technology Services provides leadership for the managing and forecasting of all financials related to the Infrastructure for Penske Logistics, with the current budget under management being in excess of $14MM. Additionally, the position acts as the primary liaison to the Penske Logistics Systems Development management and staff, as well as the Penske Logistics Engineering management and staff. The position is accountable for ensuring all change management practices; implementation processes, support processes, and project management practices are in place and meet the needs of the business from both a Service Delivery and compliance perspective. This position interacts with the Penske Logistics field operations and Penske Logistics customers to ensure the highest level of systems availability. The Director of Technology Services develops the overall technology infrastructure strategy for the Penske Logistics business while providing direct input to Senior IT and Business management regarding infrastructure technology options and future direction.
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Consultant/Program ManagerQuick Solutions Nov 2011 - Jul 2012Westerville, Oh, UsConsultant for a Mid-West Banking institution. Challenged with devising and implementing an Enterprise Mobile Device Individual Liable program with a focus on implementing a defect free User Experience, achieving Financial Benefits and Policy Compliance. Included in the program deliverables:Created and published an enterprise Business Case – with a realizable ROI based on cultural and financial adoption.Newly developed reimbursement workflow application via Oracle HR – designed with a multi-level approval process which met HR’s and Risks audit requirements standards. -
Director - Enterprise ArchitectureCardinal Health Nov 2006 - Jul 2011Dublin, Oh, UsLead a team of Architects through inspirational leadership while providing innovative enterprise solutions within the corporate applications landscape. Challenged to produce and gain approval of long term architectural roadmaps for applications residing within the Finance, Customer Relationship Management, Contact Centers, Collaboration and Human Capital Management landscapes. -
Chief Technology OfficerGenworth Financial Jan 2000 - Jan 2007Glen Allen, Virginia, UsChallenged to rebuild IT Infrastructure organization for business by aligning technology with goals of business and functional leaders, restructuring budget, upgrading systems, restore staff morale and break down barriers between IT departments which continuously hinder organization effectiveness, by providing a customer focused vision to the various departments. -
Information Technology LeaderVirginia Telecommunications Jan 1999 - Jan 2000Integrated a multi-location telecommunications infrastructure into one organization while supervising $5M budget with 12+ resources across multiple locations. Charged to develop and managed strategic relationships with alliance partners. Provided direction and scale, experience and methodology around the deployment of their e-business products into production.
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Program Leader - It ReorganizationGe Financial Assurance Jan 1999 - Dec 1999IT Reorganization - Servicing; Responsible for GE Financial Assurance headquarters IT group to integrate Run the Shop functions in a multi-location matrixed/shared services environment. Analyzed technology, resources, processes and business direction to best align Information Technologies servicing tower with 3 major business units in Virginia. Analyzed the organizational structure at the Virginia based GEFA locations. Recommended plans to consolidate, close, outsource and share resources; delivering a unified IT services Center of Excellence for optimal resource utilization.
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Program LeaderGe Financial Assurance Jan 1998 - Dec 1998Wide Area Network and Voice Telecommunications; Technology tower lead for global business, charged with bringing improved network performance at a reduced cost to the enterprise data network. Concurrently, brought standardized voice telecommunications processes and carriers into the voice enterprise network.
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Program LeaderGe Capital Jan 1991 - Jan 1998Norwalk, Ct, UsSr. Architect - voice and data telecommunications charged with ensuring continuous operations for large-scale, mission-critical support, of core geographically diverse, GE Capital businesses including their headquarters and remote call centers. Designed and directed numerous new business integrations, Voice and WAN, as related to technology. Designed and proposed telecommunications analysis for potential in-sourced clients.Designed and implemented numerous campus and call center relocations and new office openings. -
Telecommunications SpecialistNetwork Consulting Services Jan 1988 - Jan 1991
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Host Security SpecialistNetwork Consulting Services Jan 1987 - Jan 1988
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Team Leader - Systems Connectivity SpecialistGe Capital Jan 1982 - Jan 1987Norwalk, Ct, Us
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Computer OperatorGe Capital Jan 1980 - Jan 1982Norwalk, Ct, Us
John Agan Skills
John Agan Education Details
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American Intercontinental UniversityBusiness Administration
Frequently Asked Questions about John Agan
What company does John Agan work for?
John Agan works for Penske Logistics
What is John Agan's role at the current company?
John Agan's current role is Director - Technology Services at Penske Logistics.
What is John Agan's email address?
John Agan's email address is ag****@****ail.com
What is John Agan's direct phone number?
John Agan's direct phone number is +121676*****
What schools did John Agan attend?
John Agan attended American Intercontinental University.
What skills is John Agan known for?
John Agan has skills like Vendor Management, Integration, Cross Functional Team Leadership, Project Management, Leadership, Management, Process Improvement, Change Management, Outsourcing, Crm, Data Center, Business Analysis.
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