John Sercan Akıncı Email & Phone Number

Baltimore, MD, US

Baltimore, Maryland, United States

• BitcoinNews.com - Collaborating with co-founders and developer to deliver a redesigned news website with revitalized color, layout, and typography while creating the company's first UI library to streamline branding
• BitcoinInsights.io - Designed a sister platform for blockchain charting, from scratch. Created a new branding and UI kit for a premium identity to host proprietary charts and maximize paying users
• Designed social media assets including banners, thumbnails, and content to enhance brand consistency and engagement

• Performed enterprise software installs and updates
• Designed and managed GPOs, ensuring an organized and secure network environment
• Maintained a diverse fleet of over 120 multi-vendor print machines
• Resolved L2 and L3 service desk tickets while updating help desk scripts to optimize future resolutions

Baltimore, Maryland Area

• Business Unit liaison collaborating with corporate IT Risk Management to deliver projects expeditiously. Reducing cost and overhead by utilizing cross-business relationships and tools
• Lead the facilitation of Cybersecurity Awareness Month training across offices in 3 states. Created and co-delivered presentations, and assisted in designing of posters and communications
• Conduct risk assessments, assess confidentiality, integrity, and availability of new and current information systems with security controls to deliver secure solutions to business stakeholders
• Administer and monitor numerous security controls across +400 servers and +3000 endpoints

Dallas/Fort Worth Area

• Started the Tech Bar by initiating, designing, and planning of all operations. The Tech Bar is an internal service shop with experienced contracted technicians to resolve IT requests/issues of employees on the spot..
• Business Unit Lead in delivering the upgrade to Office 2016. Coordinated with business partners to communicate effectively with all users. Over 7,000 users and several thousand machines were impacted.

Greater New Orleans Area

• Stood up industrial label printers and designed the new labels used on +2000 military parts shipped globally
• Researched and built a successful proof of concept to replace a legacy and costly digital signage system with Raspberry Pi across different sites. Designed and documented the new process by implementing an open source.

Harrisburg, Pennsylvania Area

• Provided tech support to students and faculty by troubleshooting various technical problems
• Assisted the incoming class of over 400 students on software and hardware setups

Harrisburg, Pennsylvania Area

• Maintained, updated, and fixed university website using HTML and Drupal CMS
• Collaborated with campus webmaster on creating weekly event pages using PHP
• Implemented new interactive functionalities on several webpages using JavaScript
• Matched the server tiers of staging with production on 50 webpages with inconsistencies

Ux Academy, Ux/Ui Design

Bachelor'S Degree, Information Sciences And Technology

Activities and Societies: International Affairs AssociationBachelor of Science in Information Sciences and Technology with a focus on.