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John Alejandro Email & Phone Number
UXS Agent
at
YUPIX
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
UXS Agent
Location
Oldsmar, Florida, United States
Company size
Who is John Alejandro? Overview
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Quick answer
John Alejandro is listed as UXS Agent at YUPIX, a company with 57 employees, based in Oldsmar, Florida, United States. AeroLeads shows a matched LinkedIn profile for John Alejandro.
John Alejandro previously worked as Client Success Manager at Slx Industries and Client Support Specialist at Zelis. John Alejandro holds Associate'S Degree, Business Administration And Management, General from Austin Community College.
Company email context
Email format at YUPIX
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YUPIX
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Profile bio
About John Alejandro
With an extensive career spanning numerous years, I have consistently delivered exceptional services and support to customers, ensuring high levels of satisfaction and retention. My proven track record is marked by a commitment to on-time and high-quality product delivery, contributing significantly to an enhanced customer experience. Proficient in leading complex projects and implementing robust sales strategies, I drive operational excellence and contribute to overall business success. My skills include identifying and resolving problems, meeting requirements, and taking advantage of opportunities to increase business growth through upselling and cross-selling. I use effective communication skills to work well with teams from different departments. My expertise covers Customer Service, Account Management, Strategic Planning & Execution, Project Delivery, Sales & Revenue Growth, Operations Management, Onboarding & Training, Stakeholder Relationships, and Administrative Support.
Listed skills include Leadership, Customer Experience, Shipping And Receiving, Trello, and 24 others.
Current workplace
John Alejandro's current company
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Yupix
8 roles
John Alejandro work experience
A career timeline built from the work history available for this profile.
Client Success Manager
Client Support Specialist
Current
Nov 2024 - Present
Customer Experience Specialist
- I interacted with Smartish customers through Zoho in a friendly yet professional manner. I responded quickly and accurately to customer questions about our products via email, phone, and soon, chat. I helped customers.
- Communicated with customers regarding discontinued products and recommended alternative options, including Smartish products. I worked closely with the Order Fulfillment team, Ops Manager, and Supply Chain Analyst to.
- Checked for potential fraud in Shopify orders and ensured that any suspicious orders were promptly reviewed. I communicated with the Finance, IT, and Marketing teams as necessary to minimize risks and protect Smartish.
- Investigated and resolved customer claims in Amazon efficiently while following Smartish S.O.P.s for handling documentation and communication.
- Handled the entire returns process (Amazon, Shopify, Walmart, eBay & Inksoft), ensuring returned items were dealt with efficiently, and that refunds or replacements were issued promptly. I worked with the Order.
- Provided backup support for the Order Fulfillment team during peak periods or staff shortages. I assisted in selecting, packing, and shipping orders to ensure prompt delivery to Smartish customers.
Jun 2024 - Sep 2024
Client Success Manager
- I strategically met Service Level Agreements (SLAs) targets by handling inbound phone calls, emails, and chat messages from our customers. Busy onboarding and training new customers to get them set up with Atmosphere.
- Enhanced customer satisfaction and retention by prioritizing inbound communication across different channels.
- Provided quality products/services to customers and generated technical solutions, while collaborating with directors of IT department.
- Developed products and maximized efficiency by fostering teamwork.
- Identified complex issues by classifying and evaluating new cancellations.
Jan 2022 - Jul 2023
Customer Support Specialist
In this brief role, I spent time answering all kinds of inbound phone calls, handling general questions, and providing technical support through different channels. I also played a role in enhancing our customer base by scheduling account overviews. Whenever customers dropped emails in our inbox, I was right there responding to them. By engaging.
Jun 2021 - Sep 2021
Field Ops Lead
- Starting the day by setting up morning meetings and disseminating properties/projects to field agents, I made sure everything was set before arrivals with 'Pre-Arrival' inspections using Typeform. A big part of my.
- Obtained promotion within three-month by exceeding set targets and fostering business culture.
- Established strong connection with guests by providing city knowledge at each opportunity and suggesting authentic city favorites/hot spots.
Jun 2017 - May 2019
Operations Manager
Docusystems Management Services
As a go-to person for the law firm, I took care of placing orders for the office crew and kept the inventory well-stocked. When it came to tech setups in conference rooms, handling mail, and all those shipping tasks, I had it covered. I also made sure all copy requests were resolved on time, planned events for special occasions, as well as kept our site.
Aug 2015 - Mar 2017
2 education records
John Alejandro education
Associate'S Degree, Business Administration And Management, General
Austin Community College
High School Diploma, General Studies
Elsik High School
FAQ
Frequently asked questions about John Alejandro
Quick answers generated from the profile data available on this page.
What company does John Alejandro work for?
John Alejandro works for YUPIX.
What is John Alejandro's role at YUPIX?
John Alejandro is listed as UXS Agent at YUPIX.
Where is John Alejandro based?
John Alejandro is based in Oldsmar, Florida, United States while working with YUPIX.
What companies has John Alejandro worked for?
John Alejandro has worked for Yupix, Slx Industries, Zelis, Smartish, and Atmosphere.
How can I contact John Alejandro?
You can use AeroLeads to view verified contact signals for John Alejandro at YUPIX, including work email, phone, and LinkedIn data when available.
What schools did John Alejandro attend?
John Alejandro holds Associate'S Degree, Business Administration And Management, General from Austin Community College.
What skills is John Alejandro known for?
John Alejandro is listed with skills including Leadership, Customer Experience, Shipping And Receiving, Trello, Salesforce Lightning, Social Media, Google Suite, and Sales.
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