John Alfred Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

I work as a third-level administrator and infrastructure (Integration, migration, Upgrade projects, Vulnerability management) to support the company software with company clients (UAE Government)(DOF, SZGMC, AWQAF, EHS, DOE, AJMAN, MOFA, ... etc), Oman (OPAZ).

Cairo, Egypt

Worked as a freelancer on multiple remote projects outside Egypt. These projects included work on the Microsoft environment, VMware, and infrastructure.My last project is in Egypt. It is about rebuilding the whole structure it contains (Head office and 16 Branches) for the CIC company (Alwan library):-Change the OS level from Windows Server 2012 to Windows Server 2016 because it had many problems and was not secure in the domain area. Then, rebuild the domain controller with… Show more Worked as a freelancer on multiple remote projects outside Egypt. These projects included work on the Microsoft environment, VMware, and infrastructure.My last project is in Egypt. It is about rebuilding the whole structure it contains (Head office and 16 Branches) for the CIC company (Alwan library):-Change the OS level from Windows Server 2012 to Windows Server 2016 because it had many problems and was not secure in the domain area. Then, rebuild the domain controller with the recommended and secure specs (PDC - ADC - Active Directory - DNS - File Server - Replication site - GPO - ...etc.).-Work with the ISP company to solve many problems related to this service (VPN MPLS) to establish a stable connection between the branches and the HO.-Work with the developer to prepare all pre-requests to build the app (Microsoft Dynamic AX 2012) on servers and the client’s machine.-For some server branches, I installed the entire solution (Microsoft Dynamic AX 2012) in the server and client machine phases. -I changed 80% of the hardware for servers, client machines, and local network devices. Show less

Cairo, Egypt

Operations Tasks: -Manage and mitigate the vulnerabilities on Windows Servers, Workstations, vSphere, ESXI, Protocols, DB, 3rd Party App, ... etc.-Manage patch management using the SCCM tool and manage the task schedule monthly for multiple groups using the FAB Policy.-Manage the creation of new certificates, expired certificates, firewall certificates, and app certificates according to the FAB Policy.-Monitor backup activity on Veritas.-Manage multiple file… Show more Operations Tasks: -Manage and mitigate the vulnerabilities on Windows Servers, Workstations, vSphere, ESXI, Protocols, DB, 3rd Party App, ... etc.-Manage patch management using the SCCM tool and manage the task schedule monthly for multiple groups using the FAB Policy.-Manage the creation of new certificates, expired certificates, firewall certificates, and app certificates according to the FAB Policy.-Monitor backup activity on Veritas.-Manage multiple file servers.-Manage the monthly restart activity for critical servers according to the FAB Policy.-Create VMs on VMware (install and configure the OS) using the FAB Policy.-Monitor the capacity storage for VMware.-Manage DHCP, Active Directory services, ... etc.-Troubleshoot Update settings, Security settings, OS settings, Registry settings, GPO settings, ...etc. Implementation Project: -Manage and work with Veritas vendor to upgrade to the latest versions supported with other products we use, and work with our environment to meet Fab policy in three phases (UAT, DR, PR) to mitigate the vulnerabilities.-Manage and work with the RightFax vendor to upgrade to the latest version to mitigate the vulnerabilities.-Ivanti Security Control (Patch Management) as a POC Project:-Deploy VMs on VMware (install and configure the OS).-Manage backups and snapshots.-Perform hardline, based on CIS standards, to meet the FAB Policy:-Base Line.-Integration with a proxy server.-Integration with Firewall systems.-Integration with the DB server.-Provide a communication matrix for the external subsystem.-Manage the Ivanti security control application.-Patch multiple environments such as MS Servers, Workstations, ESXI, vSphere, third-party apps, and Linux).-Provide the entire plan for the production phase.Attend DR Activity DEC 2021 Show less

10Th Of Ramadan, Sharjah, Egypt

Responsible for establishing and linking three factories with each other in terms of :-Infrastructure. -Servers suitable for business. -The right storage unit of the type QNAP.-Backup Systems. -Firewall Systems of type FortiGate.-Building a virtualization system.-Preparation and cooperation with the programing company implementing the ERP system.

Cairo, Egypt

-Daily operation:Responsible for maintenance contracts for eleven different companies according to the weekly schedule.Establishing new projects for companies such as:-Artistico Company:Create a complete system in terms of central servers, infrastructure, firewall system, pop3 email system, Kaspersky Internet Security, preparation of programs dedicated to three-dimensional graphics (3Dmax, Corona, AutoCAD, Maya, etc.), and file share, .... etc. -Peter Home Group:*Install… Show more -Daily operation:Responsible for maintenance contracts for eleven different companies according to the weekly schedule.Establishing new projects for companies such as:-Artistico Company:Create a complete system in terms of central servers, infrastructure, firewall system, pop3 email system, Kaspersky Internet Security, preparation of programs dedicated to three-dimensional graphics (3Dmax, Corona, AutoCAD, Maya, etc.), and file share, .... etc. -Peter Home Group:*Install Kaspersky Endpoint Security for Business on three branches of the company and provide special training to officials in the competent department on the program.*Install FortiGate firewall devices in three branches of the company and provide special training to officials in the competent department on the devices.-Toucan for investments in Egypt:*Establishment and design of eight central servers in terms of (Active Directory, Group Policy, DNS, Kaspersky Endpoint Security for Business, File Share, Backup ... etc). *Collaborate with the software company to prepare for everything related to ERP systems.-Saudi Egyptian Industrial Investment-SEII Company:*Development of the data center in terms of making a redundancy of each piece such as (servers - switches - routers - storage) Backup Solutions - installation of a new firewall of the type FortiGate - installation of a new storage unit of the type QNAP).*Work to improve the performance of central servers (Active Directory - Group Policy - DNS - DHCP - Kaspersky Endpoint Security for Business, ...etc.). *Developing the user ’s devices to a new OS and using new technology in terms of hardware and software and providing training on them. Show less

10Th Of Ramadan, Sharjah, Egypt

Responsible for supporting users via email, phone, remote application, GPS server, Linux Ubuntu servers, antivirus server/client, backup tape library solutions, ... etc.

Cairo, Egypt

All in one support everything.

Cairo, Egypt

All in one support everything.

Cairo, Egypt

All in one support everything, build small companies, and maintain contracts for three schools.

Cairo, Egypt

Maintenance, directly contact with insurance company like (Metra & Gamma), Technical support & Help Desk Engineer.