A print consultant who provides expertise and guidance in the field of printing services which include:1. **Client Consultation:** Assessing the printing needs of clients, understanding their objectives, and offering tailored solutions.2. **Technology and Process Knowledge:** Staying updated on the latest printing technologies, materials, and processes to advise clients on the most effective and cost-efficient options.3. **Vendor Management:** Establishing relationships with printing vendors, negotiating contracts, and coordinating production schedules to ensure timely and quality deliverables.4. **Cost Analysis:** Conducting cost-benefit analyses to help clients optimize their printing budgets without compromising on quality.5. **Quality Assurance:** Overseeing the print production process to ensure that the final output meets the desired quality standards and specifications.6. **Troubleshooting:** Addressing any issues that may arise during the printing process, such as color discrepancies, printing errors, or technical glitches.7. **Recommendation of Best Practices:** Advising clients on best practices for design, layout, and file preparation to achieve optimal printing results.8. **Environmental Considerations:** Providing guidance on sustainable and eco-friendly printing options, aligning with current industry trends.In essence, we serve as a knowledgeable guide for clients, helping them navigate the complexities of the printing industry to achieve effective and efficient print solutions.

As leisure centre receptionist I serve as the first point of contact for visitors, playing a crucial role in ensuring a positive experience. Responsibilities include:1. **Greeting Visitors:** Warmly welcoming members and guests as they enter the leisure center.2. **Customer Service:** Providing information about facilities, programs, and services, and addressing inquiries or concerns with a friendly and helpful attitude.3. **Membership Assistance:** Assisting with new memberships, renewals, and handling membership-related queries.4. **Appointment Scheduling:** Managing bookings for facilities like gyms, pools, or classes, ensuring efficient use of resources.5. **Phone and Email Communication:** Handling incoming calls and emails, directing inquiries to the appropriate department, and relaying messages.6. **Administrative Tasks:** Performing various administrative duties such as data entry, filing, and maintaining organized reception areas.7. **Cash Handling:** Processing payments for services, memberships, or program registrations and maintaining accurate financial records.8. **Security:** Monitoring access to the leisure center, ensuring the safety of visitors, and following established security procedures.9. **Problem Resolution:** Addressing and resolving issues or conflicts to enhance customer satisfaction.Overall, as a leisure center receptionist I play a vital role in creating a positive and welcoming atmosphere for visitors while efficiently managing administrative tasks and customer interactions.

Account Manager - Maternity Cover – British Petroleum (BP) and BudgeonsI was the principal point of contact for BP Forecourt Marketing specialising in POS, POP, and large volume retail marketing campaigns for main service stations and Budgeons Stores incorporating and ad-hoc campaigns. I liaised directly with the Client at a Senior level, and the creative studio to create cost-effective campaigns across 1,200 BP service stations in the UK, utilising all number of assets types including backlit films, posters, banner frames, pop-ups, shelf fins, wobblers and laser-cut board to full window contravision vinyl graphics, in these scenarios you would have to liaise with installation teams across the country to plan the delivery of assetts across regions.

Account Manager – SANTANDERI was a principal point of contact for Santander Branch Marketing specialising in Point of Sale (POS) for main branch and ad-hoc campaigns. I liaised directly with the Clients at a Senior level, below-the-line agencies and Tag creative studio to create cost-effective products. I was always focused with the aim to re-engineer products for environmental and cost-benefit. I played a pivotal role in the in-branch rebrand project, delivering confidential collateral to over 3,000 branches simultaneously. I delivered outstanding customer service and built amazing working relationships with clients at all levels of the business. I worked closely with the Brand Team and TAG on campaigns to ensure the strictest adherence to colour pallet, font and overall layout of any product design. Often managing the end-to-end process from creative brief to asset delivery. I would create a plan for each campaign mapped against milestones, and cascaded to all stakeholders, ensuring constant updates for all involved and a road map to successful delivery. Plan and attend pre-production meetings for each campaign, to ensure all requirements are captured, KPI’s are delivered upon, commercial management, cost management, and saving.

Account Manager – AXA PPPThe principal point of contact for the AXA Marketing team in London, I liaised directly with the Clients at all levels and the creative studio to deliver Direct Mail, Digital, Litho, and Large Format print solutions.Also placing network-wide orders from our distribution centre in Normanton, also continued stock replenishment. Maintain KPI's and high-level client engagement. I managed a team of 3 over 3 different sites around the country.

Ultimately responsible for the collation, design and layout of the BT Phonebook, with a team of 16 direct reports consisting of artworkers, proof-readers, paginators and data cleansers, utilising a high end of the shelf pagination system, data listing management, and cleansing process, advert integrity and design, final pagination, space-saving management, on-site press match proofing and sign off to print, with budget responsibility of Circa £19m. I played a key role in the setup of the studio and all the production processes that would result in successfully returning the phonebook to an in-house product. Attend high level IT service agreement meetings to continually adapt the product and improve the software and the design through pagination process, ensuring the integrity of the end product at all stages including the design completed by the 60 artworkers in the studio, consisting of colours, fonts, blacks, screen and the overall end product quality in line with the heat set and cold set printing process requirements.