Front Office Supervisor
• Evaluate and implement policies and procedures.• Oversees the daily workflow of the department.• Answers guest customer service inquiries that require a supervisory level of assistance.
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John Arda is listed as Hospitality Professional based in Muntinlupa City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for John Arda.
John Arda previously worked as Front Office Supervisor at Erawan Philippines, Inc. and Front offfice supervisor at Hop Inn Hotel Philippines. John Arda holds Bs Hotel And Restaurant Management from Sti College.
I specialize in customer service and have worked within the hospitality industry for 11 years. I aim to achieve greater success in my career through work, consistency, and the ability to work with others to achieve organizational goals and objectives.
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• Evaluate and implement policies and procedures.• Oversees the daily workflow of the department.• Answers guest customer service inquiries that require a supervisory level of assistance.
• Handle guest’s requests, messages, and inquiries.• Register and assign rooms to guests.• Issue, secure, and control of issuance of room keys.
• Deployed to Cebu Pacific Air• Manage day-to-day disruptions within authorized parameters and established policies.• Answers guest customer service inquiries that require a supervisory level of assistance.• Coordinate with concerned stations and departments on passenger-related concerns (e.g., transiting pax/baggage issues)• Monitor the movement of flights for possible delays or cancellations and provide alternative solutions to minimize the effect of disruptions
• Deployed to Cebu Pacific Air• Checking passengers in for flights• Re-routing or re-booking passengers whose flights have been canceled or delayed.• Giving passengers up-to-date information on flights• Assisting passengers with all enquiries, including lost or delayed baggage.
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John Arda is listed as Hospitality Professional.
John Arda is based in Muntinlupa City, National Capital Region, Philippines.
John Arda has worked for Erawan Philippines, Inc., Hop Inn Hotel Philippines, Miascor Aviation Services, and Topserve Service Solutions Inc..
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John Arda holds Bs Hotel And Restaurant Management from Sti College.
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