John Armstrong Email & Phone Number

I am a commercially driven retail management professional with over 30 years’ experience to compliment an outstanding track record of maximizing sales, profitability, and customer experience whilst managing various size stores and teams effectively. I endeavour to provide the highest standards of customer service with a strong focus on optimizing in store customer experiences through both the availability and presentation of stock. I aim to apply focus to the ‘bigger picture’ to ensure wider strategic objectives and goals are communicated, implemented, and achieved at operational level. I adopt a hands-on approach towards management combined with a people-centered leadership style to inspire and motivate my team to work collaboratively to achieve business targets. I am committed to the recruitment, development, and retention of a diverse and effective workforce where I look to maximise and retain talents to aid in the overall business objectives. I have a wealth of knowledge and experience within the industry which would enable me to take on any store as I possess the necessary experience and transferrable skills to excel and take on the challenges of this role. Career Highlights: • Happy to Help Shopper Scheme 100% success rate • Top 5 store in the region for store growth out of 24 stores • Implementing new strategies to develop stores • Managing a £1. 3M per week store in absence of my team leader in Asda• Training others and helping them to develop and progress • Ambient Supply & Warehouse Manager of a £635k department• Developing a small store from taking £19k per week to £32k per week (current role at Scotmid)

Listed skills include Retail, Merchandising, Loss Prevention, Store Operations, and 14 others.

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  Belmont Academy

  Art/Art Studies, General