John Arvan Email & Phone Number

Pinckney, Mi, Us

Toyota Technical Center (Ttc) - Saline, Michigan

- Managing design resolution of field issues to fix issues quickly for customers (Early Detection - Early Resolution)- Leading the visualization and reflection of critical issues, ensuring improvements / countermeasures are shared across company for feedback into new product development; includes coaching Design departments in 5-why / problem solving analysis to ensure recurrence prevention measures are robust and built into daily processes- Leading design-related Export Market field quality management, including China, Korea, Russia, Australia, and the Middle East- Leading TMNA R&D Quality Month event (company wide)

Toyota Technical Center (Ttc) - Saline, Mi

- Lead vehicle long-screening audit / on-road durability testing for North America market- Reflect, Innovate and Kaizen modern durability test methods to better replicate customer usage, quickly detect and resolve concerns, and continuously reflect learning points to designers to build ever-better vehicles- Responsibilities included development and execution of customer first evaluation test planning for Toyota Mirai, Toyota Tacoma, Toyota CH-R, Toyota Camry, Lexus NX, Lexus RX, and Lexus RC-F models.

Toyota Technical Center (Ttc) - Saline, Mi

- Managing design resolution of field issues to fix issues quickly for customers- Leading the visualization and reflection of critical issues, ensuring improvements / countermeasures are shared across company for feedback into new product development; includes coaching Design departments in 5-why / problem solving analysis to ensure recurrence prevention measures are robust and built into daily processes- Coordinated market durability testing for Middle East exports in Saudi Arabia, including vendor contract negotiation- Lead Design working group in support of hypersensitive issue detection and rapid resolution of field issues for new model Avalon launch; supported for new model Tundra launch

Tema Cqe-Cin, Erlanger, Ky

- Detection of field issues through various data systems such as warranty claims, customer survey, and dealer field report systems.- Managed prioritization and accelerated countermeasure of detected field issues, working directly with plant, supplier, and design to manage quick resolution.- Supported special accelerated field issue management of new model launches for Camry, Sienna, Lexus RX, and Venza vehicle programs- Developed field issue launch strategy for RAV EV electric vehicle

Tema Qd Qcm, Erlanger, Ky

- Lead systemic manufacturing and design audits for recurrence prevention of critical issues / field actions- Lead supplier quality assurance manual working group for the revision and consistent application of Toyota's supplier quality policies and procedures.- Supported TEMA's North American manufacturing plants by coordinating and leading an effort to conduct process reviews and audits at select critical part suppliers in preparation for new product launches.

Tmmwv - Buffalo, Wv

Term 1: QE Co-Op in Automatic Transmission Facility; Quality process auditsTerm 2: Engineering Projects Co-Op in Engine Plan; machining line kaizen for new model V6 engine launch