John Ashcroft Email & Phone Number

Poway, California, United States

Poway, California, United States

• Drove a total 57% revenue increase since March 2019, when I received current location. Averaging a 21.5% year-on-year growth.• Via staff proficiency training, implementing a more Agile management approach, our team accomplished a 67% total increase of averageorder counts, as measured by 580 in March 2019 to 868, March 2022.• Through incremental process improvements including both cross-training and concise task delegation for staff, I have maintained anemployee retention rate of >90%, placing our store in the top 5 when compared with the regional average of <20% for the entire Los Angeles and San Diego franchise. Stable staffing has allowed for more efficient budget forecasting, accurate controls for both cost and inventory, and improved our overall performance of service metrics.• Since the beginning of the COVID-19 pandemic in 2020, I was asked to assist as District Manager. This included full time, multi-unit management, spanning service areas of over 240 sq. miles, and 120 employees. In addition, I was put in for acting General Manager of 3 stores at full scale in this duration. Finally, I was tasked with hiring for the entire franchise and covering logistics of cross-store inventory and trade for 52 stores.

• Hiring and managing an international team of app developers of approximately 30 people and the beginnings of a marketing team ofapproximately 5-10 people.• Constructed the business’ financial structure, lead the application’s Alpha and Beta testing, and created portfolio structures for applicationintegration.

• Manage public records and identify potential risks by conducting deep background checks.• Interpret research details to analyze and identify patterns and trends for informed decision making.• Drive strict adherence to research guidelines while protecting confidential information throughout the entire department.• Compile case files for criminal cases, collect lists of criminal records and create accurate reports of criminal findings.

• Performed market research in order to identify target markets, market conditions, ustomer behavior, markets trends, and identification of keycompetitors.• Synthesized data into visual, useful, and measurable representations such as charts, graphs, and maps so stake holders can make moreeffective decisions.• Drove an average of 30% revenue increase and cost reduction of 15% on average among all clients.

• Unlocked business growth opportunities through the development of new service • Performed market analysis which led to the development of growth-oriented financial models for clients.• Hired and supervised operations of both local and international consultants, and oversaw the development of a website and mobile applications that streamlined business process.requirements

• Maximized the company's efficiency and achieved corporate objectives by motivating a collaborative team environment.• Performed pre and post-trip inspections and maintained strict adherence to safety policies that reduced cases of vehicle breakdown and accident cases.• Ensured proper documentation of trips and careful handling of materials.

• Reduced cases of damage by carefully unloading materials while ensuring prompt delivery.• Operated vehicles within city guidelines with no accidents, little or no traffic violations, and no complaints from the public.• Leveraged a sound communication ability when conversing with clients to foster customer satisfaction and retention.• Accurately performed pre and post-trip inspections which reduced cases of vehicle breakdowns.

• Drafted the standards and specifications for processes, facilities, products, and tests for the entire laboratory.• Maintained safety and efficiency when preparing, sorting, and testing patients’ samples.• Boosted clients' trust through consistent delivery of error-free documentation and performed rigorous maintenance which cut equipment downtime.• Collaborated effectively with healthcare professionals to perform moderate and high complexity testing.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Economics

Education record