Operations Director
Business unit leader with full responsibility for a managed and a leased and tenanted tap estate with accountability for profitability, operations management, recruitment and asset and facilities management.Development of staff and tenant skill set through training courses and on site coaching , establishment of retail operations and execution of retail standards, enhancement of existing agreements and strategic business planning.Analysis of trading profiles , introduction of new procedures and retail positioning , food development and margin control.Established the Joule’s operating franchise model across the 45 strong estateInvestment project management, new site analysis and full launch programming for investment.