• Manages content of websites using content management systems such as Adobe Experience Manager (AEM), Drupal, Sitecore and WordPress• Handles website migration management, including scoping and execution• Executes cross-platform website management• Applies approved guidelines and standards in accordance with project plan• Understands technical publication concepts, tools and methods and how to use them• Uses agreed procedures to publish content• Obtains and analyses usage data and presents it effectively• Applies principles of optimization, usability and accessibility to published websites

• Develops and maintains web documents and site templates using agreed upon tools, tag libraries, coding standards, and validation tests• Identifies issues and develops solutions designed to meet specifications defined by the client• Manages the architectural design and structure of the page layout and navigation• Maintains technical and project documentation, conceptualizes the development process with wire framing, and integrates usability• Enforces quality by performing team code reviews and developing coding standards• Advises management by estimating scope and impact of large projects• Manages, routes, and archives work in a content management system and source code repositories• Seeks and participates in development opportunities and maintains knowledge in field of expertise• Extend support to teams in their daily production queue by helping build and validate websites following the set general process and account specifications.• Completion of daily website target set by management to ensure SLA requirements of client• Timely assessment of order’s complexity to communicate with team leader and/or client for change of expectations in delivery• Advises management by estimating scope and impact of large projects• Assess and recommends if task/s is/are within or not in scope with existing products.• Mentor fellow web designers and measure their success• Help team leads in queue monitoring and client communication via Skype or email• Ensuring the proper logistics of orders by assigning them to the rest of the team

LEADERSHIP, COACHING AND SUPPORT- Conduct Daily Lead Huddles and follow up with email to Minted contacts- Understand and communicate Minted Operations policies- Provide support to team members and help develop their product and process knowledge- Answer questions posed by DA team- Walk the floor to observe and support team member performance- Answer technical and design questions in person and on Hipchat- Monitor team quality/productivity/attitude and provide necessary feedback- Review reprints reasons with individual DAs- Report technical and personnel issues to Shift Managers and Supervisor- Settle/resolve QC/DA disagreementsPROMOTE QUALITY + PRODUCTIVITY- Keep team members working within established deadlines- Promote high QC approval ratings (85%+)- Promote fast pacing (DA 5 proofs/hour and QC 12 proofs/hr)- Assess productivity and recommend/implement changesPOINT OF CONTACT AND ESCALATION- Collaborate with Shift Managers and Team Leads on workload management to meet daily SLA goal- Determine if orders are appropriate to reject, put on hold, or escalate to a Specialist- POC to and from the floor for all design related issues and escalation- POC for Oakland DA TeamRECRUITMENT AND TRAINING- Interview candidates who are willing to join the team- Assess creative portfolio and hire qualified candidates- Train core team members to be pseudo leads and have enough support during the ramp up- Train and qualify a core team member to be a seasonal trainer

- Develop bespoke websites from scratch through HTML and CSS with the use of CMS- Build reusable code and libraries for future use- Ensure the technical feasibility of UI/UX designs- Optimize application for maximum speed and scalability- Assure that all user input is validated before submitting to back-end- Alt tags are properly added to all images- Check meta data across all pages