I am a Senior Manager of Loyalty Program Compliance & Analytics at Marriott International, with over twenty-five years of experience in the hospitality industry. I hold the Certified Fraud Examiner (CFE) credential, which demonstrates my expertise in fraud prevention, detection, and deterrence, as well as the Total Trainer certification, which showcases my skills in developing and delivering effective training programs.I lead a matrixed organization that builds and executes global compliance programs for the Marriott Bonvoy loyalty program, which has 141 million members worldwide. I develop and execute audit strategies, conduct property audits and remediation plans, create analytics and reporting tools, and implement solutions. Additionally, I champion the design and implementation of new data sets and tools to administer chain award stays. Previously, I directed the software development lifecycle for the LightSpeed enterprise property management software platform for Starwood properties worldwide, where I defined system functionality, led compliance certifications, project-managed implementations, and built and delivered training programs. I am passionate about delivering excellence, innovation, and value to the hospitality industry and its customers.