John B. Email & Phone Number

Wellington, New Zealand

London Area, United Kingdom

• Provide leadership and guidance to the Delivery Managers and Delivery Leads acting as the escalation point for any complex or cross-cutting issues or risks. • Act as the liaison and interface between Engineering and Programme/Portfolio, ensuring effective communication and reporting.• Drive consistency and quality of change delivery across Engineering, promoting the use of best practices and standards, and supporting the development and adoption of the common toolbox of methods… Show more • Provide leadership and guidance to the Delivery Managers and Delivery Leads acting as the escalation point for any complex or cross-cutting issues or risks. • Act as the liaison and interface between Engineering and Programme/Portfolio, ensuring effective communication and reporting.• Drive consistency and quality of change delivery across Engineering, promoting the use of best practices and standards, and supporting the development and adoption of the common toolbox of methods, artefacts, processes and practices.• Responsible for the oversight and coordination of change delivery across multiple engineering families, ensuring alignment with the programme and portfolio objectives, outcomes, and benefits.• Delivered change that meets or exceeds the expectations of our customers, colleagues, and stakeholders, in terms of quality, timeliness, and value. • I worked in partnership with Engineering and Technology leaders, providing them with the support and assurance they need to deliver change successfully.• Collaborated and communicated effectively with Engineering, Product, Portfolio, Vendors and other stakeholders, ensuring alignment, transparency, and feedback.• Created best practices and standards for change delivery, using the common toolbox of methods, artefacts, processes and practices, adhering to the relevant policies and procedures. • Focused on continuously improving and innovating our change delivery processes and practices, learning from or experiences and sharing our insights and suggestions. • Set up a Community of Practice as a safe space to share concerns or a passion for something the Delivery community do and learn how to do it better regular interaction.• Upheld our values and demonstrated our behaviours in everything we do, creating a positive and productive team culture. • Ensure upfront that outcomes are clearly defined and aligned to strategic objectives, so we could deliver reliable, safe and secure technology solutions. Show less

London Area, United Kingdom

I’m responsible for the successful planning, coordination, execution and delivery of the largest most valuable cross-group Strategic IT programmes• Line management responsibility for Technical Programme Managers, Delivery Managers and Solution Architects on large programmes, which includes mentoring, personal development and performance reviews• Ensuring Project Teams within the Programmes are resourced / setup for success as a fully self-organising teams• Re-organised Programme… Show more I’m responsible for the successful planning, coordination, execution and delivery of the largest most valuable cross-group Strategic IT programmes• Line management responsibility for Technical Programme Managers, Delivery Managers and Solution Architects on large programmes, which includes mentoring, personal development and performance reviews• Ensuring Project Teams within the Programmes are resourced / setup for success as a fully self-organising teams• Re-organised Programme Delivery Team including agile ways of working with teams that have always worked more traditionally, embedding the use of the Atlassian suite via agile coaching and experimentation• Assisting RFP / Tender creation for new data centre with non-functional requirements, reviewing results with stakeholders and successfully selected and negotiated contracts for a new data centre premises• Spearheaded the definition of programme roadmaps that balanced business and technology requirements with customer at the heart• Build trust working closely with stakeholders across the business and IT functions including product managers, business leaders and development managers (up to and including C-level)• Communicate clearly and regularly, being the expert on schedules of delivery and customer impact dates, critical KPIs, technical deliverables, dependencies and opportunities, managing conflicting priorities and robustly challenging at all stages of the programme • Combine a strategic focus alongside programme delivery. Aware of the broader IT and business strategy• Participate in the technical detail - by knowing the technical landscape, understanding and describing technical choices and trade-offs to different stakeholders within and outside of IT• Working with stakeholders to understand the rationale/why and to surface / support the resolution of ambiguity and conflicting demands• Provide support and mentoring to help develop less experienced members of the team Show less

Bedford, Bedfordshire, United Kingdom

Professional Project/Programme Management Services

Milton Keynes, United Kingdom

My role as the Senior ITT PM was to ensure successful iterative delivery of the core system replacement; breaking down the monolith system in to microservices and containerising data so each micro service can be developed independently.• Act as a servant leader to ensure any blockers are removed from the project team • Setup self-organising cross functional teams & ensured that the team had the relevant training and skills• Support other more traditional Project Managers with their… Show more My role as the Senior ITT PM was to ensure successful iterative delivery of the core system replacement; breaking down the monolith system in to microservices and containerising data so each micro service can be developed independently.• Act as a servant leader to ensure any blockers are removed from the project team • Setup self-organising cross functional teams & ensured that the team had the relevant training and skills• Support other more traditional Project Managers with their transition to a more iterative delivery mindset.• Financial management, including planning and forecasting for £10m budget.• Assist the Business in generating Business Model Canvas and Operating Model Canvas to support theTarget Operating Model development• Re-organise the Programme Delivery Team to ensure the right team members and functions were included• Oversee contract negotiation for a cloud platform with VWFS Digital Unit Berlin, including review andupgrade of development toolchain• International travel to build relationships with Global VWFS members for Cloud PoC (Azure, PCF, AWS)• Successfully selected AWS and completed AWS on-boarding with project team back in UK• Support RFP/Tender creation with Non-functional requirements and review results with stakeholders• Integrate DevOps team so the delivery team have closer alignment to product based team approach• Re-shape the Programme Roadmap and delivery schedules that provide Waterfall Governance structure with information from the Product Backlog. Show less

New Plymouth

As the Transformation Lead I was at the heart of key initiatives that are looking to transform TSB’s Distribution/Retail network which includes re-designing and creating efficiencies across people, process, technology and premises for TSB’s Branches and the Contact Centre. I always ensure the customer is at the centre of our future direction and be part of defining that future. In depth review of current operating procedures, process review and discovering insights/moments that matter for… Show more As the Transformation Lead I was at the heart of key initiatives that are looking to transform TSB’s Distribution/Retail network which includes re-designing and creating efficiencies across people, process, technology and premises for TSB’s Branches and the Contact Centre. I always ensure the customer is at the centre of our future direction and be part of defining that future. In depth review of current operating procedures, process review and discovering insights/moments that matter for bridging the gap towards the target operating model.• Responsible for ensuring the projects, and project managers I look after are delivering a quality outcome. • Develop, mentor and foster talent within my team and around the business.• Strong problem solver, working across the business to resolve issues and ensure there’s a balanced governance structure in place. • Although I have project managers reporting to me, I'm often rolling up my sleeves to run portions or projects myself. • Create / Manage Programme & Project plan(s) • Manage multiple projects through both direct and matrix reporting • Manage stakeholders at all levels of the business • Identify and actively manage risks, actions, issues and decisions• Enhance existing project governance • Escalate issues when required • Multi-million-dollar budget management Show less

Wellington & Wairarapa, New Zealand

Responsibilities • Accountable for leading a team of Digital Project Managers/Coordinators, Business Analysts and Scrum Masters. Ensuring that Kiwibank's partners and delivery teams deliver to a clear set of standards, I monitor their effectiveness and ensure the success of the projects being executed• Ensure the team are working consistently in the following areas: o Project Planningo Project prioritization and scheduling status reporting including Risks, Actions, Issues… Show more Responsibilities • Accountable for leading a team of Digital Project Managers/Coordinators, Business Analysts and Scrum Masters. Ensuring that Kiwibank's partners and delivery teams deliver to a clear set of standards, I monitor their effectiveness and ensure the success of the projects being executed• Ensure the team are working consistently in the following areas: o Project Planningo Project prioritization and scheduling status reporting including Risks, Actions, Issues, Decisions managemento Client Communications and Senior Management Reportingo Work closely with the DMC IT suppliers who deliver digital projects to ensure their delivery meets our client’s expectations o Accountable for governing development processes and identifying opportunities for improvement guided by good project management skills and capabilitieso Ensure that requirements are clearly understood, timelines are achievable and quality solutions are delivered. o Ensure that reuse objectives are met across development projects including digital asset management and re-use of common components to ensure that KB derives maximum benefit. o Work with Kiwibank’s Digital agencies to ensure standards, use of reusable templates, assets, and common design patterns. o Ensure project stakeholders are informed of process performance, issues and improvements. o Review project escalations to identify gaps in the development processes and its improvemento Identify communication, Ways of Working issues and feed improvement ideas into the Digital Business Partners.• Responsible for managing relationships with agencies and brand teams. I also identified areas where IT can improve its service/engagement, through my own improvement initiatives. • Developed “squads” operating model, to ensure we work in cross functional teams to enable us to deliver a pace. Show less

Wellington & Wairarapa, New Zealand

Responsibilities • Ensured all project’s within my responsibility were planned and delivered according to agreed timescales and within budget • Worked with developers and designers to define and document questions, liaise with business via face to face collaboration, phone, IM or email to get new requirements and explain feasibility• Created and delivered project work plans and revised as appropriate to meet changing needs and requirements• Identified resources and assigned… Show more Responsibilities • Ensured all project’s within my responsibility were planned and delivered according to agreed timescales and within budget • Worked with developers and designers to define and document questions, liaise with business via face to face collaboration, phone, IM or email to get new requirements and explain feasibility• Created and delivered project work plans and revised as appropriate to meet changing needs and requirements• Identified resources and assigned responsibilities• Managed day-to-day operational aspects of the project(s)• Solutions-driven, people-focused and sticking to the teams values of Creating Simplicity, Keeping Promises and Showing Compassion• Engaged with relevant stakeholders to ensure effective and efficient implementation of projects• Knowledge around mapping digital customer journeys through agreed products and services• Time management skills• Project forecasting and budgeting• Risk and issue management• Strong stakeholder management – challenging when needed to ensure the successful delivery of the project• Working with Agile methodologyAchievements• Co-Led new ways of working initiative including setup of the digital neighbourhood, working in squads and conscious project leadership• Turned around a lengthy delivery constrained project to ensure the scope was not just fit for purpose but able to be successfully delivered Show less

Wellington

Responsibilities • Leadership and training of the IT Programme team as well as a number of other departments across the bank in both the technical and business domains• Key member of senior leadership forums driving organisational change, release management, and operational delivery• Manage vendor relationships, contracts and resourcing for the IT Programme Team• Budget and resourse management for the Technology Resiliency Programme• Programme management of both project… Show more Responsibilities • Leadership and training of the IT Programme team as well as a number of other departments across the bank in both the technical and business domains• Key member of senior leadership forums driving organisational change, release management, and operational delivery• Manage vendor relationships, contracts and resourcing for the IT Programme Team• Budget and resourse management for the Technology Resiliency Programme• Programme management of both project and BAU activities• Project oversight and steering committee member for critically important work.Achievements• Successfully delivered the single largest Infrastructure project since the inception of the Technology Resiliency Programme under budget and early while adapting to cater for increased scope and features• Implemented a new programme methodology, which has resulted in increased development and deployment speed while decreasing defects• Successfully decommissioned four legacy environments and migrated systems and users, which significantly reduced cost and simplified the landscape• Increased the engagement and satisfaction rate of the IT Programme team by creating a team charter making the teams purpose clearer• Increased the output and success of the IT Programme projects through having the highest delivery success rate at the bank as well as the engagement with the business, measured through post implementation reviews and satisfaction surveys• I manage the Technology Resiliency budget and CAPEX recoveries, resulting in the only business unit in Transformation and Delivery achieving meeting targets and remaining in the black for the 15/16 financial year to date• Selected to be part of the Harvard Guide Grow mentor program, that has been tasked to implement cultural change across the bank• I received a champion awards nomination for outstanding leadership, after only being at the bank 6 months Show less

Wellington

Responsibilities • Manage and lead a team of 10 senior level Consultants based in Wellington, Auckland and Christchurch• Train and mentor the team on business, technical, and soft skills required for their roles• Training and development of the wider account team• Problem solving and resolution• Key liaison for the Project Management Office (PMO) team to the business• Manage customer relationships and resourcing for the PMO team• Contract review and… Show more Responsibilities • Manage and lead a team of 10 senior level Consultants based in Wellington, Auckland and Christchurch• Train and mentor the team on business, technical, and soft skills required for their roles• Training and development of the wider account team• Problem solving and resolution• Key liaison for the Project Management Office (PMO) team to the business• Manage customer relationships and resourcing for the PMO team• Contract review and negotiation• Programme management; both project and BAU activities• Project management of critically important work. Achievements• Worked with the Account General Manager to develop an internal consulting practice, utilising mentoring, training and effective recruitment to re-shape the practice into a leading, high performance team• Responsible for a multimillion dollar technical integration programme for a major company acquisition (IAG/AMI)• The PMO team received multiple awards for the commitment and expertise shown on the technical integration programme, including awards for innovation, excellence, and a champion team award• Successful implementation of an iterative, consultative project based delivery model for the PMO, eliminating a backlog of work with projects and requests dating back approximately four years, into an efficient and effective delivery engine that is aligned to the customers strategy and priorities, and delivers effective and efficient solutions• Successfully delivered a large scale Citrix upgrade with commendations from the business owners for delivery, while reducing the technical debt and risk and delivering it early and under budget• Evolved the customer relationship from IT outsourcing to a trusted partnership. Show less

Responsibilities • Project management of critically important work, across multiple customer accounts• Train and mentor the team on business, technical, and soft skills required for their roles• Training and development of the wider Professional Services team• Develop and maintain productive working relationships with project sponsors, stakeholders and key systems users across the business• Contribute to the Schedule Management, Time Management, Budget Management, Scope… Show more Responsibilities • Project management of critically important work, across multiple customer accounts• Train and mentor the team on business, technical, and soft skills required for their roles• Training and development of the wider Professional Services team• Develop and maintain productive working relationships with project sponsors, stakeholders and key systems users across the business• Contribute to the Schedule Management, Time Management, Budget Management, Scope Management, Change Control, Quality and Risk Management, Issue Tracking, Estimating and Planning (for all IT projects and technical roadmap)• Prioritise new development projects, enhancement projects for existing systems, and system maintenance requests• Work closely with the users and technical teams to ensure that the business requirements are clear and well defined, and that the technical solutions meet the business requirements• Assess alternative systems approaches for workability and economic feasibility• Estimate staff resource needs for technical resources, user personnel, consultants, and hardware• Apply project management methodologies and best practices in line with each customer’s needs• Direct the efforts of technical resources to deliver technical road map• Communicates project status regularly to management and project stakeholders.Achievements• Developed a project culture that technical resources wanted to be part of, which made the biggest issue of resource management within a vendor environment very easy to manage• Successfully implemented a commercially sensitive project on behalf of the Director of Datacom• Inducted and trained staff on both technical and soft skills• Continued the evolution of the operating model I developed when I first started. Extending the functionality of the model to include accurate estimation and capacity planning components• Created a workflow model that aligned to the operating model including the relevant gates and approval steps Show less

New Plymouth

Responsibilities • Responsible for implementing ‘multiple’ high-visibility/risk projects for clinical staff systems for Taranaki District Health Board (TDHB)• Train and mentor the team on business, technical, and soft skills required for their roles• Problem solving and resolution• Training and development of the wider Professional Services team• Develop and maintain productive working relationships with project sponsors, stakeholders and key systems users across the… Show more Responsibilities • Responsible for implementing ‘multiple’ high-visibility/risk projects for clinical staff systems for Taranaki District Health Board (TDHB)• Train and mentor the team on business, technical, and soft skills required for their roles• Problem solving and resolution• Training and development of the wider Professional Services team• Develop and maintain productive working relationships with project sponsors, stakeholders and key systems users across the business• Contribute to the Schedule Management, Time Management, Budget Management, Scope Management, Change Control Management, Quality Management, Risk Management, Issue Tracking, Estimating and Planning (for all IT projects and technical roadmap)• Prioritise new development projects, enhancement projects for existing systems, and system maintenance requests• Work closely with the users and technical teams to ensure that the business requirements are clear and well defined, and that the technical solutions meet the business requirements• Assess alternative systems approaches for workability and economic feasibility• Estimate staff resource needs for technical resources, user personnel, consultants, and hardware• Apply project management methodologies and best practices in line with each customer’s needs• Direct the efforts of technical resources to deliver technical road map• Communicates project status regularly to management and project stakeholders.Achievements• Developed/implemented a tailored Prince2 methodology and ITIL based continuous service improvement programme• Successfully delivered an industry first PACs digital x-ray viewing solution, wireless networking in all of the hospitals and a complete managed print rollout Show less

New Plymouth

Wellington

Auckland, New Zealand

London, United Kingdom

Bristol, United Kingdom

Bedford

Education record

Education record