John Bachman Email & Phone Number

As the senior content strategist on the Global Design Technology team, I lead the strategy and architecture for content-forward technical solutions. I focus on developing scalable solutions that streamline the content creation-to-delivery pipeline. As a subject matter expert in content management best practices, I coordinate with cross-functional teams—including UX, IT, and AI specialists—to ensure robust, user-centered platforms and processes. I also work closely with stakeholders across the… Show more As the senior content strategist on the Global Design Technology team, I lead the strategy and architecture for content-forward technical solutions. I focus on developing scalable solutions that streamline the content creation-to-delivery pipeline. As a subject matter expert in content management best practices, I coordinate with cross-functional teams—including UX, IT, and AI specialists—to ensure robust, user-centered platforms and processes. I also work closely with stakeholders across the Marriott global design group to identify needs and opportunities for technical solutions, championing the integration of emerging AI technologies, and managing content across a comprehensive digital ecosystem. I help teams succeed by identifying my users' needs, developing an desired outcome, and working backward to create a comprehensive and scalable workplan aimed at that outcome. Show less

Washington D.C. Metro Area

Lead content strategy approaches on web projects. Develop strategic and technical approaches that address user needs. Gain buy-in from internal and external stakeholders on your recommendations. Lead information architecture (IA) improvement efforts including using data to guide solutions for content structure, sitemaps, and taxonomy. Leverage UX and Analytics findings to validate and iterate on your team’s solutions.

Falls Church, Va

Interviewing, hiring, and training all new employees. Ensuring owner expectations and industry standards are met by staff members. Responsible for employee scheduling, arranging consistent shift coverage for all business hours. Managing any staff disputes and resolving potential conflicts. Assist in management of Social Media profiles. Including writing posts for events or daily updates and taking photos of the product.Conducting kitchen inventory and assisting with the… Show more Interviewing, hiring, and training all new employees. Ensuring owner expectations and industry standards are met by staff members. Responsible for employee scheduling, arranging consistent shift coverage for all business hours. Managing any staff disputes and resolving potential conflicts. Assist in management of Social Media profiles. Including writing posts for events or daily updates and taking photos of the product.Conducting kitchen inventory and assisting with the ordering of both food and beer. Day to day operations, including opening and closing procedures, food preparation and service, bartending, maintaining draft selection, and direction of employees on staff. Writing a detailed daily report to ownership at end of the shift. Show less

Dealing with user disputes and inquiries. Assisting users and drivers in a concise way to keeptheir experience streamlined. Regularly coordinating with other remote team members, andindependently managing time with little manager oversight. Working with specialized departments including lost items, triage, and special merger evaluation teams. Providing concise feedback to help streamline the CSR workflow and the customer’s support interaction.

Fairfax, Va

Large currency transactions, sales and cross sales of accounts and products, issuing official cashier's checks, writing signage for the branch, keeping a balanced drawer, corresponding with existing and potential customers, editing co-workers emails. I am also solely responsible for closing the branch in the evening.

Going from branch to branch in the northern VA area to cover for other tellers which included having to mesh well with new teams, learn new customer habits, and adapt to branch nuances on the fly. I was also responsible for keeping a balanced drawer, sales and cross sales, dealing with customers, and processing large currency transactions.