John B Phillips Email & Phone Number

Evening Road Elementary School, Worthington, Ohio

Tutoring Reading, Writing and Math tutoring for 3rd and 5th Grade at Evening Road Elementary Schools

Word for Word is a dba that I started to do any of the following:Project ManagementManagement Soft Skills TrainingFreelance WritingGrant Writing October 2009 Completed two grants for Bryant and Stratton Completed one grant for Noyes Hospital in Dansville, NY

Klem North Elementary School, Webster, Ny

Tutored Writing for Ms. Megan LaForce's 5th Grade Elementary Class

I am currently working with Brynat and Stratton to use the "Career Enhancement" course I teach at the Veterans Outreach center .

I designed, developed, implemented a new offering called "Career Enhancement". The purpose of the class is to build on the resources provided by the Veteran's Outreach Center to enhance the student's preparation to get a job. At the end of the course the student will demonstrate the use of various tools and skills to enable them to to conduct their job/career search comfortably and efficiently. The course consist of 5 two hour sessions taught once a week at the Veterans Outreach Center on South Avenue in Rochester, NY.I and have completed 5 series with "excellent" feedback from the course.Started 6th series on 16 February.20 Students have completed the course, 8 are employed and 3 went back to school.In November I received a "Certificate of Achievement" from the Training Center Manager.

Due to other commitments, I had to step down from the Board of Directors.I had the honor of being selected to the board of directors of The Dazzle School of Visual and Performing Arts in November 2009.The board meets formally once a month to manage the plans, activities and finances of the school. We all work during the months in the main areas of the school. At this time I am working with the executive director to obtain funding.

Primary interface between four major internal Xerox clients and all services of Global Knowledge and Language Services (GK&LS) department to negotiate: design and development of sales, analyst, customer and service documentation and training; translation of required documents into multiple languages; development of supporting multimedia projects; and print/distribution and inventory of the materials for the clients.Successfully supported the worldwide launch of 30+ programs covering Production Color, Wide Format and Continuous Feed Printers and Production Color Printing Solutions Software. Developed, negotiated and managed total annual budget of $10M+.Developed architecture for GK&LS Financial Tracking and Reporting SystemTrained and mentored intradepartmental Project Managers and Supervisors. Also mentored customers on departmental processes to enable them to understand costsMeasured Customer Satisfaction - 100% Very Satisfied.Conducted monthly formal reviews of schedule and budgets.Handled day to day problem resolution.

Managed all aspects of a team responsible for the design, development, implementation and maintenance of all service and customer documentation and training for low volume and retail copiers/printers.Average team of 14 members, with a maximum of 25.Managed 3 supervisors and team members.Conducted Performance Measurement Plans and Reviews.Hired and promoted employees.Successfully supported over 30 product launches with annual budgets of $3M+. Xerox began measuring Employee Satisfaction of their managers in 1994. Average score from 1994 through 1999 was 93.5% satisfied.

Coordinated and directed eight documentation analysts developing and maintaining service procedures and kit instructions on two midrange copiers.

Developed repairs procedures for copier technicians.

Upon request of Production Control Area Manager, I worked in the midrange copier Major Sub area.

Performed manpower studies on non-exempt indirect personnel. Developed processes to supported Duplicator reconditioning Teardown and Pack lines as well as subassemblies and new build PreFinal Test and Pack Line and Developer Subassembly.

Ms Instructional Design

Bs, Mechanical Engineering