John Barbopoulos Email & Phone Number

Work as a Victorian Business Development Manager for Zenith Payments since 2013 to current (2023) Focusing on a range of payments solutions for Real Estate Agencies in the Greater Melbourne area. I love working in the Proptech/Fintech field and have enjoyed spending almost 10+ years in building relationships with my clients and assisting them in streamlining their payments processes. My role includes, • Work both individually in an autonomous environment and as part of a wider team with a shared vision to achieve set goals and targets. • Primary ownership and responsibility for ensuring customer growth and retention. • Build and Foster relationships with key decision makers and stakeholders across multiple teams. • Facilitate product training and development for clients on our products via Zoom/Teams or in person. • Developing retention strategies by assessing customer goals and delivering against them. Handling complaints and proactively managing feedback to our executive team, serving as an internal advocate for our customers. • Work collaboratively with internal stakeholders. Sharing knowledge and best practise to continually improve our process quality, effectiveness, and efficiency. • Achieve monthly KPI's and maintain monthly up to date administration and notes as part of company compliance and best practice. • Proficient use of company CRMS's