John Bartlett Email & Phone Number

As the Head of Performance Reporting & Insights at InterContinental Hotels Group (IHG), I lead a global team of analysts who provide data-driven insights and recommendations to senior executives and stakeholders across the EMEAA region. With over 25 years of experience in the travel and hospitality industry, I have a passion for using analytics to enhance commercial and customer performance and create value for the business.My key areas of expertise include embedding analytics into the business culture, building and leading analytics teams, procuring and using advanced tools such as Google Cloud, SQL, Tableau, and Alteryx, commercial and customer modelling, data visualisation, machine learning and AI, and workforce optimisation. I have a proven track record of delivering impactful results, such as increasing revenue forecasting accuracy, optimising pricing scenarios, leveraging customer feedback, and improving workforce efficiency. I am always looking for new ways to innovate and collaborate with other functions and partners to drive data excellence and evidence-based decision making at IHG.

Listed skills include Analysis, Management, Business Intelligence, Analytics, and 42 others.