John Baumert Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Led project management and system design/estimating for a variety of technology integration installation projects, ranging from $10K to $800K in value. The majority of the projects were high-end, new construction custom home builds so the team was very construction-focused. Oversaw a 5-person installation team, managing schedules, payroll, and project logistics, while ensuring projects were delivered on time and on budget. Coordinated with clients, home builders, and other trades to align project goals, performing site visits and managing change orders as necessary. Managed multiple projects simultaneously, from initial sales meetings through to final system hand-off and warranty.As the System Design/Estimating Manager, I led a 2-person team, translating client needs into actionable system designs and accurate quotes using AutoCAD, Visio, and D-Tools System Integrator. Collaborated with sales team to ensure design feasibility and profitability. Ensured high-quality, cost-effective designs while auditing system specifications, labor, and material estimates.Managed a 3-person service team, overseeing service schedules and client communications, resolving issues, and ensuring high levels of customer satisfaction. Configured and programmed systems based on client preferences, developed standard operating procedures, and contributed to system installations.

Omaha, Ne

As a System Configuration Technician, I configured and programmed custom technology systems tailored to client needs, ensuring attention to detail and high-quality performance. I worked closely with clients to personalize their systems and implemented industry best practices to optimize system functionality. I also developed Standard Operating Procedures (SOPs) for the team, improving efficiency and consistency in system configuration. Additionally, I assisted with the installation of system components.In my role as a Service Technician, I provided both on-site and remote support for system troubleshooting, upgrades, and replacements. I communicated directly with clients to address their technical concerns, quickly resolving issues to ensure system reliability and client satisfaction.