Collect requirements to determine appropriate hardware sizing for system solution design.Collaborate with customer IT resources to recommend clear network strategies.Troubleshoot general system configuration at both the platform and application levels.Generate physical and logical solution diagrams for project managers and customers, including key components of the system along with associated data flows.Technical liaison/support for customer calls with project manager, administrative directors and or vendors.Research defects listed in release notes and collaborate with engineering to determine impact based on customer requirements.Provide guidance on data migration strategies.Collaborate with other technical resources to advise project manager on risk mitigation.Identify process improvement opportunities to deliver the product and services to the field more efficiently and effectively.Stay abreast of changes to hardware and software solutions.Adjusts work schedule to support various time zones.

Support the range of Radiology Information Systems and clinical information systems Responsible for in-depth knowledge of assigned Radiology IT systems and software.Ensure the timely delivery and up-time of Radiology systems and business applicationsAssist in the day-to-day technical administration of the PACS, RIS, & Radiology Voice Recognition Dictation System, Image Exchange Portal, and IT systems managed by the department.

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.Primary responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur.

Develops, configures and maintain the RIS, PACS and related systems to provide the best possible customer service experience while still meeting the company*s business requirements. Integrates the RIS/PACS into the clinical, business and IT operations of the company. Responsible for day-to-day operation of the RIS,PACS, ancillary systems and equipment, including image workflow, archiving, autorouting, and prefetching. Works closely with staff to ensure timely and complete capture of DICOM digital image data into the PACS system, as well as network transmission, RIS validation, and exceptions handling. Provides expertise for installing, verifying, and supporting hardware/software updates and upgrades to the RIS/PACS, as well as underlying OS and hardware. Created all technical documentation and tip sheets.SA for Nuance Powerscribe 360, Endoworks, TeraRecon, R4; GE PACS-IW, CoActiv PACS, Certified Administrator for Fuji Synapse, Teramedica, Cerner Imaging (formally Radnet), and Siemens Novius. Also cross trained in several cardio and oncology systems such as Xcelera, Viasys, and Mosaiq. Experience with Dynacad, Cadstream,HI-IQ, Hologic, Konica Minolta CR Readers, and PACSCube.

Manage all aspects of a rapidly evolving department, which includes Computed Tomography (CT), Magnetic Resonance Imaging (MRI-ACR Accredited), Nuclear Medicine (ACR Accredited), Ultrasound (ACR Accredited), Mammography including stereotactic breast biopsies (Mammo ACR Accredited), diagnostic radiography including DEXA-BMD Testing. Provide administrative, technical, educational, and operational leadership for imaging services in a manner consistent with the philosophies and goals of the department, hospital/health system. Primary responsibilities included ensuring financial performance and operational efficiency, establishment of department goals, staff development, equipment procurement, regulatory compliance/quality assurance, management of staff, policy and procedure development, preparation of reports/documentation, plus strategic planning, & biweekly payroll. Secondary responsibilities included implementation and maintenance of the facility scheduling system, training new employees and reprogramming the system as needed to ensure operational efficiency; planning motivational hospital functions and guiding other members of the management team to ensure success of the activities.

 In addition to Chief Technologist and RIS Administrator duties, provided administrative, technical, educational, and operational leadership for imaging services in a manner consistent with the philosophies and goals of the department, hospital/health system. Primary responsibilities included ensuring financial performance and operational efficiency, establishment of department goals, staff development, equipment procurement, regulatory compliance/quality assurance, management of staff, policy and procedure development, preparation of reports/documentation, plus strategic planning, & biweekly payroll. Secondary responsibilities included implementation and maintenance of the facility scheduling system, training new employees and reprogramming the system as needed to ensure operational efficiency; planning motivational hospital functions and guiding other members of the management team to ensure success of the activities. Administrator for Radworks teleradiography system, Fast Fax Autofax system, & Stat Scheduling system. Department was evaluated by the Premier Corporation throughout 2004 and was found to be in the top quartile of departmental efficiency nationwide.

Responsible for radiographic studies in Trauma Center/Emergency Room, inpatient and outpatient settings. Solely performed Cat-Scan exams during evening shift for emergency room. Team leader for holiday schedule. In charge of film badge duties.Supervise six-person evening staff unit.Instituted trauma radiology protocols for hospital.

Head Instructor overseeing all activities in school. Instruction of Korean martial art, both group and private settings.Performed long and short demonstrations in a multitude of settings (from schools and community facilities to private corporations). Instructor for both Croton and Peekskill Police departments.