John Bearden Email and Phone Number

Vendor Selection and Negotiation: Spearhead vendor selection, assessment, and negotiation processes, resulting in cost-effective contracts and a diverse pool of reliable event partners.Contract Development: Draft, review, and modify vendor contracts to safeguard client interests, manage budgets, and enforce compliance with legal requirements.Cost Management: Implement rigorous cost control measures, consistently achieving budgetary goals while maintaining high-quality vendor… Show more Vendor Selection and Negotiation: Spearhead vendor selection, assessment, and negotiation processes, resulting in cost-effective contracts and a diverse pool of reliable event partners.Contract Development: Draft, review, and modify vendor contracts to safeguard client interests, manage budgets, and enforce compliance with legal requirements.Cost Management: Implement rigorous cost control measures, consistently achieving budgetary goals while maintaining high-quality vendor services.Relationship Building: Cultivate and maintain strong relationships with vendors, ensuring open communication, mutual trust, and successful collaboration on multiple event projects.Timeline Adherence: Coordinate vendor schedules to align with event timelines, guaranteeing timely deliveries and seamless event execution.Problem Solving: Proactively identify and resolve vendor-related challenges, ensuring minimal disruption to event plans.Compliance and Regulation: Stay updated on industry regulations, permits, and licensing requirements, ensuring event legality and safety. Show less

I was responsible for the oversight of service and delivery for Commercial Title Operations. Imanaged the contract life cycle, created abstractor profiles, gather documentation, kept up to date vendor license information and acted as a liaison between our abstractor network and offshore team. Iassessed Abstractor quality scorecards based on First American standards and policies, as well asindustry compliance, regulatory requirements, and adherence to applicable stateand federal… Show more I was responsible for the oversight of service and delivery for Commercial Title Operations. Imanaged the contract life cycle, created abstractor profiles, gather documentation, kept up to date vendor license information and acted as a liaison between our abstractor network and offshore team. Iassessed Abstractor quality scorecards based on First American standards and policies, as well asindustry compliance, regulatory requirements, and adherence to applicable stateand federal law requirements. I scored each to measure user satisfaction, vendor delivery, andcompliance. I provided quarterly feedback/reporting to management, while also addressing anyconcerns that would affect day to day processing. I was constantly mining for new abstractors tojoin grow our team and reduce our response time Show less

* Developed long term strategic account plans* Build and maintains relationships with the customer at all levels utilizing company management and other subject matter experts to ensure that company has high visibility with the account* Identify new business opportunities and works with company management, business development, marketing and operations to prioritize and implement new business plans* Maintain cooperative working relationship with other business units and third parties… Show more * Developed long term strategic account plans* Build and maintains relationships with the customer at all levels utilizing company management and other subject matter experts to ensure that company has high visibility with the account* Identify new business opportunities and works with company management, business development, marketing and operations to prioritize and implement new business plans* Maintain cooperative working relationship with other business units and third parties for responses that are successful in maintaining client relationships and reputation* Responsible for coordinating training on our systems.* Responsible for ensuring that all compliance issues are identified and communicated to the client Show less

• Plan, manage, coordinate, prepare and submit corporate proposals for major or multiple business opportunities in response to customer solicitations, according to established deadlines, guidelines, standards, and internal policies.• Analyze customer solicitations and develop internal response plans and schedules for meeting customer proposal/quotation requirements as well as ensure consistency of responses.• Research, write, and edit technical /business / pricing responses. Ensure… Show more • Plan, manage, coordinate, prepare and submit corporate proposals for major or multiple business opportunities in response to customer solicitations, according to established deadlines, guidelines, standards, and internal policies.• Analyze customer solicitations and develop internal response plans and schedules for meeting customer proposal/quotation requirements as well as ensure consistency of responses.• Research, write, and edit technical /business / pricing responses. Ensure writing style, win strategy, compliance, incorporation of themes, etc. are being met for each bid.• Manage all proposal activities during planning, preparation, and post-submittal phases.• Coordinate the activities of internal and team member personnel, as needed.• Schedule proposal reviews and coordinate feedback from reviewers to authors.• Interface with and brief management on proposal status.• Provide post-submission reporting on wins and losses with analysis of how to improve. Show less

Manage inbound/outbound call center Handle any escalation requests from account holders Manage daily function of SPOC group to assist in gathering documents to complete short sale/modification/DIL requests Review/Complete account audits Oversee daily reports to adhere with Citi guidelines and expectations Manage and monitor adherence and availability of SPOC team Complete call calibrations with VP and senior management Manage relationships with clients, vendors… Show more Manage inbound/outbound call center Handle any escalation requests from account holders Manage daily function of SPOC group to assist in gathering documents to complete short sale/modification/DIL requests Review/Complete account audits Oversee daily reports to adhere with Citi guidelines and expectations Manage and monitor adherence and availability of SPOC team Complete call calibrations with VP and senior management Manage relationships with clients, vendors, investors, and attorneysAbility to present a professional image and demeanor to internal and external customersCommunicate effectively both orally and in writing with internal and external business partnersAdhere to company policies related to all fundamentals of lending agreementsTraining as needed to new hires within corporate office Show less

Conduct Spot-checks on negotiators accounts to ensure accuracyTake upward escalation calls from agents within the departmentConduct call calibrations with senior level management Review / Complete account audits Manage daily functions within Short Sales departmentComplete HAFA agreementsOversee daily reports to ensure compliance is adhered to by all Short Sale NegotiatorsMonitor and execute any approval meeting my designated authorization amount of 150KManage… Show more Conduct Spot-checks on negotiators accounts to ensure accuracyTake upward escalation calls from agents within the departmentConduct call calibrations with senior level management Review / Complete account audits Manage daily functions within Short Sales departmentComplete HAFA agreementsOversee daily reports to ensure compliance is adhered to by all Short Sale NegotiatorsMonitor and execute any approval meeting my designated authorization amount of 150KManage relationships with clients, vendors, investors, and attorneysAbility to present a professional image and demeanor to internal and external customersCommunicate effectively both orally and in writing with internal and external business partnersAdhere to company policies related to all fundamentals of lending agreementsTraining as needed to new hires within corporate officeCitiMortgage - Modification Closer Sept 2008 - June 2009 Review financial packets submitted for workout assistance Run all data through modification program to determine qualifications Draw up modification note and send to homeowner. Receive signed agreements and execute into the system and finalize the modification Ensure that new rates/payments/principal balance is recorded correctlyReview HUD-1 documents and settlement statementsManage communication strategy with borrowers and authorized 3rd parties Countrywide Home Loans Show less

Handle inbound calls on accounts over 90 days del. Gather financial docs and run through the system to determine workout qualifications. Break down the process from the beginning of the workout to the end. Submit the final decision to senior management to review / approve for workout. Assign to negotiator to execute the workout plan

Review buyer purchase orders and confirm orders with vendors Follow up with vendors to ensure stock availability and timeliness of shipments Follow-up with trucking companies to ensure deliveries will be made on time Once received from the warehouse double-check purchase orders to ensure no shortages on deliveries. Complete purchase orders on received merchandise then ensure keyed into company's merchandising system