John Becker Email & Phone Number

Vancouver, British Columbia, Canada

With the role of being a Service Desk Officer, I handle the operations of CSM, ITSM, andTechnical Support between our team and Artists. I am well versed in a range of software, including Active Directory, Jira, Microsoft Access, Okta and CRM. Through my understanding of the niche complexities of artist animation software and IT software I excel in delivering clear lines of communication and troubleshooting between departments and am very capable of solving computer hardware issues and software issues.

840 Cambie St, Vancouver, Bc V6B 2P6

Assist Digital resources, System Engineer, Service Desk & IT Support Engineers with resource management, Building and deployment of desks to artists ranging from laptops, towers or machines that can teradici into rackmounts. Construction of office space, wiring + management as well as imaging, calibrating and troubleshooting linux & windows machines given to artist alongside any peripherals (i.e. Wacom tablets, Cintiq pro, DSLR camera, Yeti mic/sound foam set up. Assisting Rackmount installation, Server rack construction & Power cabling. Using asset tracking software to regularly audit and manage inventory.

Vancouver, British Columbia, Canada

Supervisor for Electric landscaping company - oversaw a crew and worked with clients in the maintenance of several properties both residential and commercial. Focused on delivering high quality landscape service that had long term visions of plant care. Our company removed the large aspect of noise pollution with all electric gear, and provided a service where we could provide a dialogue to ensure that the Client's desires are met with realistic expectations - using sustainable and organic methods of preserving the environments of Client property as a priority. Dealt with managing and supervising a crew to perform routine plant care, maintenance, pruning, leaf removal, tree/shrub planting. Plant Care was tailored to life cycle, present environmental factors and client requirements. Largest Client was Electronic Arts (EA) Burnaby BC.

Horticulture Bldg, 6394 Stores Rd, Vancouver, Bc V6T 1Z4

Assisted in several projects from professors, maintenance of seedlings, saplings, preparing/maintaining growth mediums, flood tables, training and tying of climbers/vines. Routinely took care of exhibition cycads, Wine grape species and the greenhouse cats.