John Bernard Email and Phone Number
John Bernard work email
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John Bernard personal email
As a Partner Development Manager at Keap, I leverage my 10+ years of experience in sales, business development, and customer success to help small businesses grow and succeed. I have a Sales Management Certificate from Harvard Division of Continuing Education and a Digital Marketing Mastery Certificate from DigitalMarketer.My core competencies include identifying and pursuing new business opportunities, managing and reducing churn, upselling services, and providing strategic direction and oversight. I also have expertise in building and leading high-performing teams, creating a collaborative culture, and empowering staff members to deliver exceptional outcomes. In my current role, I collaborate with cross-functional teams to ensure seamless and successful integration and launch of CRM and marketing automation solutions for our partners.I am passionate about offering innovative and customized solutions that fit the needs and goals of small businesses. I have a proven track record of generating revenue growth, building strategic partnerships, and ensuring customer satisfaction and retention. Some of my achievements include leading the selection, recruitment, and onboarding of an inside sales team of 12 representatives, determining the educational needs of B2B prospects and implementing an effective strategy to contact and close deals, and providing training, guidance, and assistance to enhance staff capacity, skills, and potential.
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Corporate Engagement SpecialistColorado Technical UniversityPhoenix, Az, Us
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Partner Development ManagerKeap Aug 2022 - PresentChandler, Arizona, Us -
Customer Success ManagerKeap 2021 - PresentChandler, Arizona, UsHere, I supported business growth and expansion by managing and reducing churn, promoting the value of the product and upselling services.
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Sr. Manager, Strategic PartnershipsStudy.Com 2019 - 2021Mountain View, Ca, UsIn this role, I built staff capacity, enhanced skills, and maximized potential by providing training, guidance, and assistance. I also supported executive management with decision-making by customizing and presenting demos and business cases.• Collaborated with cross-functional teams to ensure seamless and successful integration and launch.• Led the selection, recruitment, and onboarding of an inside sales team of 12 representatives to deliver exceptional outcomes.• Determined the educational needs of B2B prospects and implemented an effective strategy to contact and close deals. -
Director International Business DevelopmentWoz U - Education. Reprogrammed. 2017 - 2019Scottsdale, Az, UsHere, I directed and supported international business development efforts from identifying prospective partners, through proposal development, contract negotiation, onboarding, and support.• Oversaw strategic initiatives, growth plans, and a $7M book of business annually, while ensuring alignment with organizational practices and procedures.• Managed market intelligence, strategic planning, partner relations, and opportunity evaluation, while identifying, managing, and closing international partnership deals. -
Sr. Customer Success ExecutiveSwiftpage 2016 - 2017Scottsdale, Arizona, UsIn this role, I developed and Implemented customer care / retention strategy for the company in first 90 days. I also presented monthly retention report to company leadership.• Saved $1.3M in annualized monthly recurring revenue (MRR) in 2016. -
Business Development ManagerInfusionsoft 2015 - 2017Chandler, Az, UsIn this position, I spearheaded and facilitated an inside sales team of 18 representatives to accomplish company short- and long-term goals. I liaised and interacted with the marketing staff to meet all prerequisites and maximize revenue generation.• Improved business awareness and visibility by enabling team members to represent the company, including products with integrity.• Increased staff engagement and drove synergies by delivering business development training and leading cross-functional projects. -
Customer Care ManagerInfusionsoft 2014 - 2015Chandler, Az, UsHere, I addressed client’s problems associated with subscription cancellation, while serving as a key point of contact to ensure satisfaction. I also contributed to overall business growth by communicating the value proposition and managing long-term business relationships.• Retained ~94% of at-risk customers by delivering top-tiered experience and implementing effective retention strategies.• Designed and delivered a community outreach program for the high school students to develop technical skills and expertise.
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Admissions Manager, Regional Career Service DirectorArgosy University 2009 - 2014Orange, Ca , UsHere, I supported the development and implementation of an effective admissions strategy in line with institutional vision and mission. I provided a high level of customer service to prospective students at every stage of the application process. • Delivered expert advice and recommendations to students on the programs offered, admission procedure, eligibility, and costs.• Monitored and managed the entire admissions process for a portfolio of educational programs.• Liaised with other members of the team and academics to ensure prompt and complete academic consideration of each applicant.
John Bernard Skills
John Bernard Education Details
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Professional & Executive Development - Harvard Division Of Continuing EducationStrategic Sales Management -
DigitalmarketerDigital Marketing Mastery
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National American UniversityApplied Management
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Hamilton CollegeComputer Networking
Frequently Asked Questions about John Bernard
What company does John Bernard work for?
John Bernard works for Colorado Technical University
What is John Bernard's role at the current company?
John Bernard's current role is Corporate Engagement Specialist.
What is John Bernard's email address?
John Bernard's email address is jo****@****udy.com
What schools did John Bernard attend?
John Bernard attended Professional & Executive Development - Harvard Division Of Continuing Education, Digitalmarketer, National American University, Hamilton College.
What skills is John Bernard known for?
John Bernard has skills like Public Speaking, Community Outreach, Supervisory Skills, Leadership, Powerpoint, Microsoft Excel, Recruiting, Training, Microsoft Word, Program Management, Forecasting, Outlook.
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