John Best Email & Phone Number

Philadelphia, PA, US

Wayne, PA, US

• Day-to-day management of the network infrastructure, including LAN, WAN, wireless network, cloud network and security systems.
• Develops system programming and configuration of network equipment and servers.
• Monitor and troubleshoot network performance, availability, and security issues while ensuring compliance with
• Provides recommendations regarding the use of alternative of new computer application.
• Design and implements safeguards to control internal and external risk
• Provided written documentation of existing infrastructure and modifications made to it.

Broomall, PA, US

• Establish and maintain user accounts, profiles, file sharing, access privileges and security in Active Directory, Office 365, Company shared resources and VOIP solution.
• Order and install IT hardware and software.
• Maintain the confidentiality and integrity of all electronically stored Company information, including any personal information pertaining to Company employees.
• Work with IT Managed Service Provider (MSP) and/or internal staff on IT related matters.
• Support end users in trouble-shooting software and hardware issues.
• Provide personnel training on all company hardware/software applications and procedures.

Slough, Berkshire, GB

• Support company VIPs and Executives / White Glove tech support
• Set up and moderate Live Events for VIP's and other employees using Microsoft Teams
• iPhone support for all models for about 400 users in base office.
• Provide L2 troubleshooting support to Reckitt’s US HQ employee base (roughly 1200 users) via phone, MS Teams, or in person
• Use ServiceNow ticketing system and MS Excel to maintain detailed notes of all refreshes, collected equipment, and for troubleshooting
• Perform break fix solutions deskside or remotely using MS Teams

Bangalore, Karnataka, IN

Chicago, Illinois, US

Provide level II technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoot and resolve user and system hardware issues, software, and network failures and conflicts.

• Assists guests in procuring low cost apartments, applying for employment, and attaining public assistance available to them in the New York metropolitan area.
• Manage front office.
• Manage all food intake for the Shelter and stocking and organizing of food in fridges and storage units.
• Delegate chore responsibilities and assignments to incoming guests.
• Participate in house meetings, 12-step meetings for guests, and AA meetings for guests.
• Organize and maintain inventory on shelter donations, such as: food, clothing, personal hygiene items, and other miscellaneous supplies.

Basking Ridge, NJ, US

• Physical and logical operation and monitoring of data center, data center infrastructure and environmental, IT infrastructure, resident business systems, and applications within the data center on a 24 x 7 basis
• Lead hardware installation, hardware de-installation, decommission and asset disposal, physical inventory management
• Continuous monitoring of hardware, systems, applications, and data center environmental, problem determination and resolution, automation implementation, and vendor dispatch
• Run, remove, and terminate cables in and around server room

Orlando, FL, US

• Hold office hours for Security in Computing class
• Proctor examinations and answer questions regarding computer science subject matter
• Grade tests and programming assignments for over 60 students

Orlando, FL, US

Little Rock, AR, US

Bachelor Of Science (Bs), Information Technology

Master Of Business Administration - Mba, Business Analytics