John-Billy Vincent Email & Phone Number

Jamaica

Works with Partners Apple and AT&T to bring the store experience to their home.Provide an amazing customer experience by offering personalized solutions in every customer interaction while meeting/exceeding performance and sales goals.Participate in heavy collaboration to share knowledge and successes, as well as growth opportunities.Deliver between 5 and 10 personalized experiences across Brooklyn, Queens, Staten Island, Long island and Long Island out east.Quickly identify customer needs and offer relevant solutionsOrganized each day around customer satisfaction, sales, goals, and company initiatives with little oversight.Assist with planning and implementing strategy for staff training and development monitored, measured and reported on staff production and adherence.

New Jersey, United States

Identified delinquent accounts, took appropriate action, and recorded pertinent notes in systems.Communicated with sales teams and customers regarding account status, orders, and payments, builds customer relationships.Identified high risk/ delinquent accounts and initiated collection action.Action included but was not limited to placing orders on hold and contacting customers for payment via email, fax, and/or phone.Documented customer contact and collection action taken in accounts receivable system and physical file as needed.Made recommendations on accounts receivable for accounts within assigned portfolio.Notified sales department of delinquent accounts and any actions being taken.

New York, United States

Inventory of the the restaurant, receive food order, such as produce, meat, dairy, protein, linen.Help the chef with foods preparation, count money in safe, and send paperwork to accounting.Observed work procedures to ensure quality standards and service.Resolved customer complaints regarding food service.Participates in kitchen and dining area cleaning activities.Trained in food preparation, service , sanitation, and safety procedures.Recorded food and drink orders and served customer request to the highest standard.Maintained full product knowledge of menu and specials.Made suggestions to customers based of preferences.Cleaned and resets tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times.Help managers train new serving staff.

New Hyde Park, New York, United States

Instruct stock handlers as to proper storage of various materials.Check incoming shipments against orders.Inspects goods for signs of damages.Ensure cleanliness, ventilation, and appropriate temperature for warehouse.Train and supervise warehouse team members.coordinate and apportion tasks.complete all paperwork for incoming and outgoing materials.use computer to enter and maintain records.enforce relevant health and safety procedure throughout operations.communicated with production department and drivers to ensure efficient scheduling for deliveries and pickups.

Queens, New York, United States

Managed the daily operations of the gas station.Oversaw sales, inventory and staff on a monthly basis.Conducted and performed inspections of all gas station equipment and facilities.Maintained and obtained a clean and customer friendly environment for various customers.Enforced and implemented strict policies and procedures of the gas station.Monitored monthly sales and inventory and reported to the general manager.Assisted and helped in daily cash balances of the gas station and convenience store.Maintained effective liaison with vendors and suppliers to ensure timely, and accurate delivery of gas supply, and convenience store merchandise.

Education record

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities, 3.50