John Black Email & Phone Number

Tarpon Springs, Florida, United States

Greater Tampa Bay Area

• Provide technology expertise to corporations and individuals based on identified needs and requirements.• Create IT process improvement strategies that support company growth and goals.

Tampa/St. Petersburg, Florida Area

Directed the Technology Services Business Development portfolio, charged with increasing profit by building recurring revenue, adding new revenue, and driving customer satisfaction. • Facilitated achievement of $38M Florida Enterprise sales goal for 2018.• Attained 21% over individual sales goal for 2018-19.• Maintained a robust pipeline and forecast of all opportunities including the sale of Cloud Services and Business Continuity solutions. • Drove account activities in pursuit of a new business or upselling opportunities, working collaboratively with internal and external partners.• Advised management on marketing programs, lead qualification, demand generation, sales initiatives, and support to sell Cisco services and solutions. • Identified opportunities and created strategies to enhance client and partner relationships and minimize conflicts and issues.

Tampa/St. Petersburg, Florida Area

Oversaw broad portfolio including Commercial, Enterprise, State, Local, Education and Federal sectors.• Achieved 300% of annual individual sales goal for 2016-17.• Leveraged expert level knowledge of wireless LAN, smart grid, and collaboration/voice technologies in specialties including Penetration Tests, Black Box Assessments, Segmentation, Incident Response, and Security Design Assessments.• Integrated customer requirements, architecting solutions deal structure, SOW development, and approvals for the largest engagements.• Coordinated response to requests for information and requests for proposals originating from multiple customers and covering numerous technologies.

Tampa/St. Petersburg, Florida Area

Target market was enterprise customers with goal of growing sales for both new and existing companies.• Achieved 109%, 137% and 204% of sales goals for 2013, 2014, and 2015, expanding the current service portfolio of existing enterprise customers and growing the sales pipeline for new customers. • Structured Advanced Services components to meet requirements in the solution sale.• Collaborated with the engagement stakeholders, customers, the delivery organization, and finance to structure the engagement.• Analyzed existing projects and engagements to determine best go-to-market for product support.

Tampa/St. Petersburg, Florida Area

Executed large-scale information technology projects for Cisco Systems enterprise customers purchasing Cisco’s network technology and services. Provided point of contact and coordination for all project related communications.Managed Cisco cross-functional and cross-organization resources to achieve shared technology and business goals. Major projects and industries included:• Banking -- Initiated and completed a successful 423 site survey of internetworking equipment for a major bank. Provided $832k of services while bringing the fixed price project in significantly under budget. • Cruise Lines -- Managed the implementation of the Wireless LAN and Unified Communications planning, design, and implementation on the world's largest cruise ship, providing $21M in product and $12M in services. Reduced risk of deployment with use of creative solutions to challenges.• Telecomm -- Orchestrated several 10,000+ IPC (Internet Protocol Communications) installs at Cisco customer sites providing $4.1M in product and $2.1M in services., Program Manager at two of the three largest IP Telephony implementations in the world.• Healthcare -- Directed installation of the prototype Cisco Medical-Grade Network, creating project specifications including technical, pricing, and operational resource requirements, hardware, site infrastructure scheme, and the project schedule and communications processes. Provided $4.2M in product and $2.1M in services.

Bachelor'S Degree, Multi/Interdisciplinary Studies

Majored and Graduated with a degree in Sociology, Political Science and Economics

Master'S Certificate, Project Management