Global Design Director
CurrentMy leadership is centered on driving a AI and data focused design strategy.Recognizing the importance of measurable results, we implemented a performance management program that is metrics-driven, enhancing the efficiency and effectiveness of our design team. This initiative has shifted our focus to be more user-centric, with measurable outcomes for all digital products, leading to a significant increase in maturity on a UX measurement scale developed in-house.Our team released… Show more My leadership is centered on driving a AI and data focused design strategy.Recognizing the importance of measurable results, we implemented a performance management program that is metrics-driven, enhancing the efficiency and effectiveness of our design team. This initiative has shifted our focus to be more user-centric, with measurable outcomes for all digital products, leading to a significant increase in maturity on a UX measurement scale developed in-house.Our team released custom GPTs enhanced with our department policies and standards. These custom GPTs allow a user-centric design perspective to be available at all times to clients, managers and our peers in other departments. Our commitment to ethical practices is reflected in the policy created to guide our company's decision-making process for ML and AI products. This policy ensures that we uphold the highest ethical standards while driving innovation. Show less