Manager with responsibilities related to HVAC sales, contract coordination, staff training, customer service, and installation.Duties included: • Overseeing the design, planning, and installation of heating, ventilation, and air conditioning systems in new construction, residential, commercial, industrial, institutional and marine applications • Working with building owners, developers, architects, engineers, and other contractors to ensure the HVAC systems are installed within the agreed upon budget and schedule • Planning and coordinating the timely delivery of equipment and material with suppliers during major the pandemic when there were supply chain issues • Quoting, bidding on and selling contracts for the installation and service of all aspects of HVAC/R • Motivating, managing and training staff at various skill levels • Reading, interpreting, and utilizing manuals, schematics, building codes, and control circuits related to HVAC/R systems • Redesigning and implementing the Agency's marketing strategy

Service Manager responsibilities: • Managed, trained, and coordinated technicians to achieve quality results in a timely fashion • Developed and implemented policies and procedures to ensure installation and service work was accomplished safely and properly • Developed quotes and invoices for new installations, retrofits, and service contracts • Estimated and tracked the cost of materials and labour • Safely climbed and moved ladders, and worked in confined spaces

• Maintained and repaired boilers, water heaters, furnaces, air conditioners, refrigeration units, make-up air units, indoor air quality products, hydronic systems, and miscellaneous equipment • Educated customers about their HVAC systems, including fine tuning and adjusting to achieve peak efficiency, comfort, and performance • Mentored and trained other technicians • Installed commercial, industrial, and residential HVAC systems including: ducting, gas lines, refrigeration systems, boilers, infloor heat, walk-in fridges, wine rooms, and other HVAC/R related products