Redmond, Washington• Works alongside Microsoft developers in deployment of Azure government cloud resources.• Developed a clear and consistent training program establishing a consistent knowledge base across a team of 50 cloud support engineers.• Authors policy guidance changes and system operating procedures.• Troubleshoots PowerShell scripts and network connectivity errors to prevent work stoppage for developers.• Ensures Azure Government Cloud customer data protection requirements are strictly adhered to.• Identifies operational environment inefficiencies and provides leadership with recommendations for process improvement.• Coordinates and leads team meetings ensuring proper turnover between shifts and teams of a 24-hour staffed network operations center.• Assists leadership via environment analysis to fine-tune schedule and staffing requirements.• Closely monitors creation of network security group rules to prevent the creation of unauthorized backdoors into the Fairfax environment.

Submarine firecontrol Technician