John Brick Email and Phone Number

A Senior Catalogue Specialist has an in-depth understanding of catalogue creation best practices, and the unique catalogue needs of the variety of customers and industries in the CET community.The Senior Catalogue Specialist is expected to solve complex catalogue creation and 3D modelling and editing task on time, communicate and collaborate framework of the task to internal or external team, and be able to provide catalogue expertise and strategies in a project. They are expected to… Show more A Senior Catalogue Specialist has an in-depth understanding of catalogue creation best practices, and the unique catalogue needs of the variety of customers and industries in the CET community.The Senior Catalogue Specialist is expected to solve complex catalogue creation and 3D modelling and editing task on time, communicate and collaborate framework of the task to internal or external team, and be able to provide catalogue expertise and strategies in a project. They are expected to take lead in the catalogue specific part of the project and to set the framework of the task. The Senior Catalogue Specialist acts as a technical resource and provides guidance to colleagues. Senior Catalogue Specialists are responsible for creating and converting data to catalogue content, testing and fixing the catalogue, collaborating with the project team, leading Catalogue Training, recommending solutions, creating best practices, mentoring colleagues, and proposing enhancements to the product development and processes. Their attention to detail and proactive approach to problem-solving will be critical to the success of the catalogue creation process. Show less

Catalogues Specialists act in a consultation role to integrate client data into a functional Catalog that can be used by end users to specify, design, and order clients goods.A Catalogues Specialists tasks are:Create or convert data to catalogue content based on project specification.Provide UI suggestions on tools, extensions and shortcuts that can be used by end users to simplify and improve their workflow.· Basic 3D modelling and editing.· Collaborate… Show more Catalogues Specialists act in a consultation role to integrate client data into a functional Catalog that can be used by end users to specify, design, and order clients goods.A Catalogues Specialists tasks are:Create or convert data to catalogue content based on project specification.Provide UI suggestions on tools, extensions and shortcuts that can be used by end users to simplify and improve their workflow.· Basic 3D modelling and editing.· Collaborate with the greater project team in the delivery of business goals and project milestones. Show less

Answer calls, e-mails, and chats from users who are having trouble or questions using their CET Designer programs. This is done with a focus on customer service, speed and responsiveness.· Log all calls into our call-tracking system and generate reports as needed.· Identify potential software issues and problems and communicate them to the development team.· Trouble-shoot and test new upgrades and enhancements of the program.Train Partner users on… Show more Answer calls, e-mails, and chats from users who are having trouble or questions using their CET Designer programs. This is done with a focus on customer service, speed and responsiveness.· Log all calls into our call-tracking system and generate reports as needed.· Identify potential software issues and problems and communicate them to the development team.· Trouble-shoot and test new upgrades and enhancements of the program.Train Partner users on introducing their Catalogues to the CET Designer platform. Show less