Implementation ● Acted as liaison between Item Processing Division, Premier AP Division, Datacom teams, and Operations Staff. ● Conducted meetings with key stakeholders to develop implementation strategies aligned with corporate goals. ● Provided primary support for the SCO Core product, including product implementations, automations, and training. ● Orchestrated data automations between centers for Disaster Recovery and regional document composition. ● Contributed to the DevOps team for bi-monthly code deployments as part of the SDLC and CI/CD lifecycle. ● Managed projects to seamlessly integrate new software requirements into existing platforms, maintaining system functionality and quality control. ● Collaborated on automation initiatives for new conversions, reducing manual intervention and improving efficiency. ● Conducted on-site Data Center startup visits to install system hardware and provide operational training. ● Designed and optimized workflows to streamline and reduce the time to process 14,000+ files daily. Analysis ● Performed QA system configuration and validation testing on all major releases. ● Provided Level 3 Technical Support Escalation Analysis to resolve customer issues within 24 hours. ● Standardized and scrubbed data to ensure data integrity and industry compliance. Project Management ● Statement Migration to Image Statements ● Migrate Advanced Financial Solutions (AFS) to Fiserv Source Capture Optimization (SCO) platform.

Automation ● Developed automation streams for Document Image Capture platforms. ● Implemented and maintained the Track-It asset inventory system, billing system feeds, and automation processes. Influencing ● Collaborated with programmers, providing technical support and acting as a liaison to enhance their productivity and success. Strategic Implementation ● Designed disaster recovery plans for 13 data centers, ensuring continuity of statement production from a fail-over center. ● Developed infrastructure for the Fiserv Des Moines ITI application, focusing on Item Image Capture and Image Statement processing platforms. ● Installed, developed, and maintained CIE, AFS, and their interfaces with other AP applications and IPS Statement Imaging. ● Optimized processes by designing Year End form overlays to reduce print stream volumes. ● Developed in-house utilities on Unisys ClearPath mainframe to increase productivity for programmers. Project Management ● Designed a multi-thread interface to Unisys Common Image Export (CIE) export process to the National Archive. ● Migration of Unisys Item Processing System to Advanced Financial Solutions (AFS). Analysis ● Used data visualization tools to monitor system resources to identify and correct system deficiencies. ● Troubleshoot and resolve system issues with minimal customer impact using tools like FTP, Move It, Automate, Depcon, and Director.

● Business Cases: Developed business cases for plant and equipment upgrades. ● Managed Technical Processes: Oversaw and optimize the technical processes used by the distillery. ● Research and Design: Researched and designed physical equipment and manufacturing processes. ● Product Demonstrations: Conducted off-site product demonstrations, facility tours, and product tastings. ● Documentation and Media: Produced documentation, original artwork, and photographs used by the company. ● Regulatory Compliance: Ensured compliance with Title 27 Code of Federal Regulations.

Programmer Analyst ● COBOL ITI Account Conversion Modules ● COBOL On-line programming ● COBOL In-house utilities ● COBOL Reporting ● COBOL Item Processing System Project management ● OSO system to transition away from deprecated on-line software. ● Report distribution system.