John Brown Email & Phone Number

Performing maximum number of assessments daily in food safety, brand protection, guest satisfaction, operational excellence and product quality for clients in the food, dining and grocery industryEnsure brand integrity threw presentation, service and qualityEducation and training of client’s employees on a range of topics including personal hygiene practices, food code standards and client specific brand standardsEnsuring the highest standard of quality and consistency to our clientsBeing able to interact with all levels of employeesTravel across Canada and United States to services our clientsService clients seven days a week

Hamilton, Ontario, Canada

Establish a professional communicative team environment for staff and consumers Manage all aspects of driving range from the in-house to field duties Manage staffing, scheduling, food and beverage inventory and service, time cards, cash, bartending, food prep and quality, golf pro scheduling and corporate events and birthday partiesHost golf product launchesDeal with customer concerns and compliments in a positive and interactive manorAssure all staff members are Smart Serve certified E-Range cash system trained

Research and develop new food products Ensure brand integrity threw presentation, service and quality controlUnderstand consumer needs of quality productsResponsible for 3 company stores to ensure compliance of new products, database analysis and brand marketingManage all aspects of new food product launches from employee presentation to consumer purchasingAssure product brand standards conform with quality control standards and tasteMarket analysis of new product sales and profitComprise product and customer feedback analysisHost and organize community and special events such as festivalsManage employees, food, inventory, sales and overall customer experience Manage cooking, prep and cleanup and safety and compliance dutiesDirecting and managing the implementation and marketing of new food product launches. Organize and coordinate special events and festivals.

Promote a team environment Responsible for front and back of house operationsQuality control of food and beverage and service consistencies Build client relationsPromote and coordinate theme and special eventsAssure that franchisee consistencies are implemented Inventory control of food and beverageAssure smart serve training is followed and providedDeal with suppliersProvide data and sales figures at franchisee and staff management meetingsReview overall productivity of franchise to general manager and franchisee ownerValantee cash, food and beverage system

On the road parts and service representative Grow existing customer account base Maintain monthly sales figuresForge new partnerships with customersImplement and host specialty events and build customer relations Lead powerpoint presentations to all levels of management and customers Maintain database for customers, products, expenses and commissionsPrioritize customer callsProvide detailed forecasting for customer and sales quotas