John Brunette

John Brunette Email and Phone Number

Team Builder and Leader | Product Owner | Project Manager | Technical Operations, Production Support | Data Analysis @ Magellan Health
John Brunette's Location
North Andover, Massachusetts, United States, United States
John Brunette's Contact Details
About John Brunette

Proven link between stakeholders and technical teams. Possess a strong grasp of business and technical environments, and an ability to communicate productively to each team. Product owner that enjoys working with stakeholders to understand their challenges so that meaningful requirements are transformed into powerful solutions. Experienced production support manager with ability to troubleshoot and triage issues while communicating effectively throughout the enterprise. Experienced in creating collaborative teams that develop and document efficient processes while growing valued relationships across multiple domains. Experience in agile/scrum approach to managing large-scale projects.

John Brunette's Current Company Details
Magellan Health

Magellan Health

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Team Builder and Leader | Product Owner | Project Manager | Technical Operations, Production Support | Data Analysis
John Brunette Work Experience Details
  • Magellan Health
    Sr. It Analyst
    Magellan Health Jan 2023 - Present
    Frisco, Texas, Us
    -Resolve production issues regardless of the platform /software used by the jobs. -Analyze, debug and troubleshoot workflows and understand the overall process flow and scheduling of subject areas. -Continually identify and resolve errors which were generated via the transformations; work with SMEs and other internal customers on Error tracking processes to proactively update reference tables and if needed, improve transformations.-Analyze, evaluate and redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Work quickly and independently while delivering high-quality outputs. Use strong organizational skills for tracking multiple deliverables simultaneously and be able to synthesize the results.-Work closely with development and business teams to understand business requirements.-Translate business needs into high-level technical specifications and design. Identify gaps and ensure deployment of solutions.-Work closely with cross functional teams and across boundary organizations to gather requirements, define solutions, implement new tools and process, and provide ongoing support to these teams.
  • Motion Recruitment
    Sr Product Owner - Iot Ecostruxure Data Processing (Schneider Electric)
    Motion Recruitment Jun 2022 - Jan 2023
    Boston, Ma, Us
    Schneider ElectricDrive the development of core services of the Industrial IoT Platform (EcoStruxure), such as edge framework and connectivity, device management, alarm management, data integration Define product strategy, including positioning, differentiation, platforming, make or buy decisions Create and maintain product vision and roadmap based on identified user needs and strategy Lead the product development cycle, alongside technical Product Owners
  • Blue Cross Blue Shield Of Massachusetts
    Lead Data Product Owner - Platform
    Blue Cross Blue Shield Of Massachusetts Mar 2021 - Nov 2021
    Boston, Ma, Us
    Hands on Platform Product lead responsible for prioritizing and leading the work of business facing products. Contributing technically to the success of projects while managing the overall delivery timelines, and budget using agile methodologies.EX: Migration to IBM Netezza Cloudpak platform - first environment (Development) was delivered on time 9/28/2021
  • Blue Cross Blue Shield Of Massachusetts
    Sr Manager, It Data Analysis / Content Delivery
    Blue Cross Blue Shield Of Massachusetts Jul 2020 - Feb 2021
    Boston, Ma, Us
    Leading a team of data analysts to provide technical support in order to: respond to real time reports of data issues, and to ensure that business critical project timelines are met. This is achieved by analyzing data in our various db environments, breaking down requirements, and working with both business, development, and other technical teams throughout the project lifecycle.
  • Blue Cross Blue Shield Of Massachusetts
    Senior Manager Ods Production Support/Content Delivery
    Blue Cross Blue Shield Of Massachusetts Jan 2019 - Jul 2020
    Boston, Ma, Us
    Leading a team of 5 engineers that is responsible for all aspects of the ODS (Operational Data Store) production environment including change management, 24x7 support for Production and lower environments, project support and management, and data analysis. Building process and documentation to ensure consistent and timely response to issues. Working with multiple internal and external teams in the U.S. and offshore in order to ensure that everything is up and fully functional, that long term projects are on track, and that data integrity is maintained. 'Hands on the keyboard' manager that can step in to troubleshoot issues, and is responsible for a list of technical deliverables.
  • Blue Cross Blue Shield Of Massachusetts
    Ods Production Support Lead
    Blue Cross Blue Shield Of Massachusetts Nov 2017 - Jan 2019
    Boston, Ma, Us
    ODS (Operational Data Store) production support - leading a team to ensure around the clock monitoring and responding to issues in the environment. Ensuring daily loads and extracts complete successfully, and that projects move forward and complete on time. Troubleshooting issues real time using linux, Oracle SQL, Informatica (ETL application), and other tools. Building process and documentation to ensure consistent and timely response to issues.
  • Oracle
    Sr Tools & Automation Engineer
    Oracle Jun 2015 - Nov 2017
    Austin, Texas, Us
    As part of the OCI (Oracle Cloud for Industry) team providing 24x7x365 support for OEM (Oracle Enterprise Manager) was responsible for maintaining the monitoring environment for 10+ data centers.Member of the Tools/Monitoring team with responsibilities including the support and enhancement of the monitoring environment for the Oracle Cloud including:Developing new monitors for Oracle OEM 11g, 12c, 13cIntegration of Nagios and other tools into OEM platform.Ensuring the configuration and accuracy of monitoring for existing infrastructure (physical servers, virtual machines, network and hardware, and WebLogic)Supported a log aggregation stack built on an ELK (ElasticSearch, Logstash, Kibana)Manage and maintain the configuration management database (CMDB) built on OEM 12cDeveloping key business reports and metrics based on monitoring dataCollaborate with automation team to improve the coverage and breadth of our monitoring platform.
  • Athenahealth
    Noc (Network Operations Center) Manager
    Athenahealth Mar 2008 - Jun 2015
    Boston, Massachusetts, Us
    Consolidated the monitoring and alerting environment into a central aggregation point (Monolith). Then established a team that provides 24x7x365 monitoring and support of the athenaNet application in 4 data centers (500 servers per data center). Hired a manager and a team of 5 engineers in India via Skype, and then spent 2 weeks training with them. Trained and mentored the newly built NOC Teams in the US and India. Developed process, procedures, and documentation used by the NOC team. Managed (9) engineers in the U.S. and (6) in India (3rd shift). The NOC team is responsible for monitoring the athenaNet application, and the Epocrates environment and reacting to issues, and providing internal communications during issue management. Also responsible for the production backups, alert management and other monitoring changes. Ran the company wide the change management process for the production environment.
  • Global Capacity (Formerly Giantloop)
    Principal Engineer
    Global Capacity (Formerly Giantloop) 2003 - 2008
    Waltham, Ma, Us
    Responsible for all aspects of the network management software, including upgrades and engineering improvements. Netcool tools Omnibus and IMPACT, HP Openview, Quallaby/Proviso performance monitoring software, Nagios, Clarify ticketing application, and telalert paging application.• Integration of proprietary network management software into the existing OSS tools (Netcool).• Improved event flow and event correlation throughout the enterprise. • Implemented functional heartbeating that ‘monitors the monitoring processes’.• Integration of various Optical networking devices into our environment consisting of trap collection and performance metric collection, graphing and thresholding. Recently completed an integration of the Nortel optical CPL platform into Quallaby/Proviso performance metric collection application.
  • Navisite
    Principal Engineer
    Navisite 2000 - 2003
    Andover, Ma, Ma, Us
    Technical lead for the Alert Management group of 10 people within the ESM (Enterprise Systems Management) division.Responsible for the event flow for the entire enterprise (2 data centers, 2 NOCs) consisting of events from BMC Patrol, HPOpenview, Netcool’s Internet Service Monitor, and Remedy ticketing application feeding into a Netcool event list.
  • Nortel Networks
    Network Management Systems Analyst
    Nortel Networks 1998 - 2000
    Ca
    As part of the Servicelink Remote Network Management support team my responsibilities/accom-plishments have included the following:• Primary support (7x24x365) for Micromuse Netcool, Hewlett Packard Open View, and Empire Sysedge heartbeat product. Secondary support for Remedy ticketing application. • Integration of new device types (most recently Cisco) into our support model.• Development of UNIX scripts to automate daily tasks and/or enhance current architecture.
  • Sun Microsystems
    Production Systems Support
    Sun Microsystems 1996 - 1998
    Palo Alto, Ca, Us
    Supported UNIX (Solaris) production systems. Ran nightly production scheduled and acted as global single point of contact and escalation. Building Solaris systems and troubleshooting issues in the SunExpress production environment including Oracle, network, UNIX environments

John Brunette Skills

Enterprise Software Linux Troubleshooting Data Center Sql Healthcare Information Technology Cross Functional Team Leadership Leadership Saas Cloud Computing Process Improvement Management Integration Business Analysis Unix Program Management Healthcare Hipaa Ehr Customer Service Project Management Vendor Management Product Management Data Analysis Emr Solaris Strategic Planning Software As A Service

John Brunette Education Details

  • Berklee College Of Music
    Berklee College Of Music
    Bass

Frequently Asked Questions about John Brunette

What company does John Brunette work for?

John Brunette works for Magellan Health

What is John Brunette's role at the current company?

John Brunette's current role is Team Builder and Leader | Product Owner | Project Manager | Technical Operations, Production Support | Data Analysis.

What is John Brunette's email address?

John Brunette's email address is jo****@****sma.com

What is John Brunette's direct phone number?

John Brunette's direct phone number is +161740*****

What schools did John Brunette attend?

John Brunette attended Berklee College Of Music.

What skills is John Brunette known for?

John Brunette has skills like Enterprise Software, Linux, Troubleshooting, Data Center, Sql, Healthcare Information Technology, Cross Functional Team Leadership, Leadership, Saas, Cloud Computing, Process Improvement, Management.

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