Associate Software Engineer
• Provides Oracle Application Support to International Client under Retail Industry.• As part of Operations Team - responsible for creating reports, conduct investigations, monitor pipeline, and hand-over to onshore.• As part of Technical Architecture Team - responsible for deploying change requests and code deployments, providing applications and database access, and monitoring database and backend sessions. • Assist in planning and executing Oracle application upgrades, database migrations, software patching activities, and contribute to software performance testing.• Code enhancement of the custom packages and scripts for better runtime of the batch processes.• Resolved 300+ tickets concerning inventory discrepancy, receipts/orders/shipments status, data availability and system access issues.• As part of People Engagement Team - responsible for creating visual content for recognition programs and employee events.