John Buisson Email & Phone Number

Hamburg Area, Germany

• Troubleshooting of software / hardware problems; repair and upgrade of laptops and desktops; user and server administration.
• Improving and updating administrator processes and creating checklists, e.g. for password strategies; data backup; asset management for software and hardware
• Supporting internal users directly or by phone (from short questions to ad-hoc training in the use of programs, from the simplest basics to expert level)
• Financial decisions (autonomous and collaborative) regarding desktops, laptops, servers and network hardware
• Maintenance and replenishment of spare parts inventory
• Responsibility for maintenance and utilization planning for specialized equipment

Indianapolis, Indiana, United States

• Maintenance of applications and customization of the central financial reporting system
• Development of various applications and database programs
• Support of internal and external customers
• Installation and maintenance of an external web application

Indianapolis, Indiana, United States

• First full-time IT specialist of the company; main task: improve performance and capacity of the rapidly growing team of more than 30 engineers and technicians.
• Design, prototype, program, implement, administer and train staff on databases and other technologies to meet the growing needs of customers.
• Maintenance of all IT systems (desktops, laptops, servers) and control of licenses for proprietary software

Houston, Texas, United States

• Maintain and customize a web application for new site enrollment for licensed operations in North America.
• Create custom programs and databases according to specified requirements

New Orleans, Louisiana, United States

• Computer literacy trainer for a special program at the University of New Orleans: courses for visually impaired students in the use of Windows, Word, Excel, screen reader software, and speech recognition software.

New Orleans, Louisiana, United States

• Assist students with problems and questions regarding the use of desktops and servers.

Master'S Degree, It Engineering

Bachelor Of Science, Computer Science

Activities and Societies: University ChoirStudied Mechanical Engineering through Junior level classes