John Buisson Email & Phone Number

Hamburg Area, Germany

• Troubleshooting of software / hardware problems; repair and upgrade of laptops and desktops; user and server administration.• Improving and updating administrator processes and creating checklists, e.g. for password strategies; data backup; asset management for software and hardware• Supporting internal users directly or by phone (from short questions to ad-hoc training in the use of programs, from the simplest basics to expert level)• Financial decisions (autonomous and collaborative) regarding desktops, laptops, servers and network hardware• Maintenance and replenishment of spare parts inventory• Responsibility for maintenance and utilization planning for specialized equipment• Work independently and cooperate with other administrators

Indianapolis, Indiana, United States

• Maintenance of applications and customization of the central financial reporting system• Development of various applications and database programs• Support of internal and external customers• Installation and maintenance of an external web application

Indianapolis, Indiana, United States

• First full-time IT specialist of the company; main task: improve performance and capacity of the rapidly growing team of more than 30 engineers and technicians.• Design, prototype, program, implement, administer and train staff on databases and other technologies to meet the growing needs of customers.• Maintenance of all IT systems (desktops, laptops, servers) and control of licenses for proprietary software

Houston, Texas, United States

• Maintain and customize a web application for new site enrollment for licensed operations in North America.• Create custom programs and databases according to specified requirements

New Orleans, Louisiana, United States

• Computer literacy trainer for a special program at the University of New Orleans: courses for visually impaired students in the use of Windows, Word, Excel, screen reader software, and speech recognition software.

New Orleans, Louisiana, United States

• Assist students with problems and questions regarding the use of desktops and servers.

Master'S Degree, It Engineering

Bachelor Of Science, Computer Science

Activities and Societies: University ChoirStudied Mechanical Engineering through Junior level classes