At BIG, we are focused on providing consulting services to healthcare providers to include access to specialty PPOs, management of online reputation, website search engine optimization, telemedicine, AR financing and an introduction to workers compensation and other niche markets. When it comes to your practice - it pays to think BIG - BIG Provider Services.

Kansas City-based workers compensation PPO network

Providing Orthopedic and Physical Therapy Bundled Case Rate packages for workers compensation

I work closely with prospective and new Chamber members to help them meet their networking goals and objectives.

Providing world-class Orthopedic Services, Sports Medicine, Workers' Compensation, Durable Medical Equipment and Physical Therapy

My role at the Cowell Companies, LLC was to lead and oversee the development and growth of profitable new business, and to develop and maintain effective key partnerships within the context of our unique risk management suite of products and services. These products and services include: group self insurance, individual self insurance, risk retention groups, rent a captives, and single parent captives. In addition we brokered excess insurance for SIG's, a well as perform loss portfolio transfers, and novation contracts. We specialized in insurance programs for trade associations and affinity groups. We developed and structured competitive insurance products in all lines of coverage including workers compensation, professional and general liability, property, as well as health and welfare programs. We also offered our own in-house claims management, medical bill review, PPO networks, premium audits, nurse case management, loss control and other risk-related consulting services. Key Responsibilities and Accountabilities• Contribute to the development and refinement of the Cowell Companies' vision and strategy of providing creative risk solutions • Support the overall process of management and corporate decision-making to ensure the orga-nization maximizes its short, medium and long-term profitability and shareholder returns • Liaise with other internal business-unit heads on the implementation of the company’s strategic and operational plans Management of the Overall Business Development Function Including: • Impact the profitability of the company through ensuring strategic and tactical management decisions and new business development results• Marketing • Competitor and market analysis• Ensure efficient and effective marketing, advertising and promotional planning • Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies

Practicing the principles of servant-leadership, my role was to build the competency and capacity of my associates and expand the sales of Alternative Risk Services. We managed the most basic aspects of our organization with an eye towards delivering the very best quality processes and services to our clients. Our suite of services included claims management, program administration, medical bill review and PPO development.Duties and Responsibilities:• Establish the highest standards and best practices to include:o Claims management• Lowest cost per claim• High claim closing ratios• Appropriate use of nurse case management• Outstanding response time regarding all aspects of customer service to include:• 24 hour pursuit of three point contact• Same day response to phone calls • 24 hour response to emailso Medical bill review• 48 hour bill turnaround• Application of nurse review on all bills that meet our stringent thresholds• Highest degree of accuracy (less than 1% error rate)o PPO creation• Continuous monitoring of client accounts to identify and target out-of-network providers• Regular contracting of high value providers• Strive for the deepest discountso Report generation• Create and manage reports that help our clients understand their losses, and that provide data that can be utilized to manage and mitigate risk.• Maintain close client relationshipso No less than quarterly, face-to-face communications with our clients• Generate growth through:o Sales• Cold calling• RFP responseso Marketing• Tradeshows• Associations• Website• Literatureo Relationships• Personal networking within the industry through vendors and decision makersPrimary Objectives:My goal is for ARS to stand out in the marketplace as the most effective risk management organization in the Midwest. We lead the industry in terms of:• Average cost per claim• Closed claim ratios• Outstanding reports• Superlative medical bill review• Outstanding PPO discounts

Alternative Risk Services is a full service risk management firm providing claims management, medical bill review, PPO networks, loss control, nurse case management, excess placement and payroll audits. I directly manage the operations of ARS to include TPA account management, medical bill review and PPO services.

As Commander of Group I of Missouri Wing, I was responsible for seven Squadrons, approximately 300 Airmen, and eight budgets. My role was to provide guidance and leadership regarding the three primary missions of Civil Air Patrol - Emergency Services, Cadet Programs, and Aerospace Education. Additionally, I serve as a liaison between Missouri Wing and the various local and State agencies in the Group I area.

Created and managed a PPO network of direct and leased provider contracts with over 59,000 listings. Created the industry's first color-coded electronic provider directory. Created a state-of-the-art medical bill review software program.

A full service life, health and accident brokerage. We coordinated the creation and marketing of an association-sponsored health plan in Kansas that provides guaranteed health benefits with no medical underwriting at specified rates.

I was responsible for brand development, market development and face-to-face sales.