John Bustard Email & Phone Number

Baltimore, Maryland, United States

Data Center Design and Installation, Next Generation Firewall Support, Disaster Recovery for the ALU/Nokia Account. Worked with my peers to design and implement new Disaster Recovery Platform in the DXC Data Center. We used and 7750 Router and 6850 LAN switch to setup Static NAT in the Data Center so that we can statically NAT all of the Production Networks in the redundant Data Centers. We then use HP C7000 Enclosures and we tag all the VLANs to the production interfaces. This allows the Server Team to configure a new Blade or Virtual Machine in the Enclosure to duplicate any host in the DC. We then move from the DR VLAN which they use to configure and test the new Blade to the Production VLAN using Virtual Connect and they have a new production machine to replace the machine impacted by the disaster. We also built a new Data Center as part of a real estate project in a 2000 square foot cage. We have 160 Servers in the cage in 5 rows of cabinets we used custom home run cables to avoid patch panels and the need for infrastructure wiring. We decided to color code the cabling with different colors for the production, admin, and backup networks. We also have console access for all servers. We had to get this setup in 1 week and we pulled this off. DXC can build a DC very quickly off site but close enough to meet the latency requirements of Clear Case environments, we did this with dark fiber and redundant 10Gig uplinks. We are replacing the 9000 series ALU Chassis with 6900s. The power and cost associated with the chassis versus the 6900s is huge.

Baltimore, Maryland, United States

Data Center Engineer for the Alcatel-Lucent and now Nokia Account with Hewlett Packard and now Hewlett Packard Enterprise. Provide solution details and designs with equipment and labor for Data Center projects in Naperville Il (which is an Alcatel-Lucent Data Center). In the Alcatel-Lucent Data Center, I also handle the infrastructure cabling design. I then work with the contracted labor force to have the equipment installed in the data center. I then configure the equipment which a mix of Alcatel-Lucent LAN and WAN equipment. Aruba WLAN Equipment, HPE LAN equipment. HP Servers and storage devices. I provide solution details with equipment and labor estimates to provide estimates for new projects. Once the project is accepted by the client, I provide the designs for data center projects in two HP data centers in Alpharetta and Suwanee GA. This work is done remote using HP tools and remote VPN access into the Alcatel-Lucent or now Nokia network. The equipment is again Alcatel-Lucent and HPE LAN and WAN equipment, I do not handle the infrastructure in the HPE data centers, I only order the connectivity in a very structured process that we use to support 40 customers in the two hosted data centers. I support Wireless networks throughout the US user the Aruba WLAN platform. I am very familiar with HP Servers, storage equipment and enclosures since I handle the network connection details for the Alcatel-Lucent and now Nokia Account.

Hunt Valley, Md And Naperville, Il

LAN design and support with both Foundry Networks and Alcatel Lucent Omni Switch platforms. Voice design and support with the Alcatel-Lucent Omni-PCX VOIP platform. Network Monitoring and Management of the entire network with Spectrum and Vital Suite. ITSM/ITIL support and process management with HPOV Service Desk. Wireless design and support with the Alcatel-Lucent Omni Access (Aruba) WLAN platform. Infrastructure design and support of Cat5e, Cat6, and fiber optic cabling for Eastern Remote sites. Management of CWA technicians to support all platforms.

Hunt Valley, Maryland, United States

Support of Hunt Valley Data Center according to ITIL/ITSM processes for Sarbanes-Oxley defined servers. LAN support for Hunt Valley MD. and eastern US Remote Sites. ISDN voice support for Hunt Valley MD. Conversion of the ISDN Voice service to an Alcatel-Lucent PCX VOIP system at Hunt Valley MD., and Washington DC. Daily support of the voice and data along with the Data Center in Hunt Valley MD. and the remote sites in the Eastern US. Migration of the servers from the Hunt Valley Data Center to the Naperville Class IV data center.

Hunt Valley, Maryland, United States

Data Center Manager for the Hunt Valley Data Center and LAN Engineer for Hunt Valley and all remote sites in the Eastern US. Responsibilities include design and support for all infrastructure work in the Data Center and remote sites. All cable infrastructure for the data center and eastern US sites which includes design, purchase, installation and on-going support of Cat5e, Cat6, and all fiber connectivity.. LAN design and support for Foundry based LAN equipment in the Data Center and approximately 50 remote locations in the eastern US. ITIL/ITSM processes for the Sarbanes-Oxley Servers in the Data Center and Remote Sites.

Hunt Valley, Maryland, United States

LAN design and support for Project Managers for sites with less than 1000 people for the Continental US. Current responsibilities include design and support for LANs for all Lucent remote sites in the US. Responsibilities include working with Lucent Project Managers to provide LAN designs for new and relocating sites along with upgrades of existing sites. Responsibilities also include supporting installations for these sites using various tools for fault management. In addition, working with Lucent management, the project managers, and other Lucent teams to constantly upgrade and evolve processes to provide better service, cut cost, and decrease service intervals.

Hunt Valley, Maryland, United States

Remote site management included management of data and voice installation and maintenance for Lucent sites in the Eastern Region. These sites included sites that had less than 1000 people in the territory between Virginia and Maine. Responsibility also included day to day LAN installation and maintenance of the large site in Cockeysville MD. Responsibilities included working with Lucent Real Estate for new and relocating sites and working with on site personnel for day to day maintenance and upgrades of existing sites. The majority of work involved LAN design, procurement, and working with technicians during installations. Another responsibility included the Tier III contact for LAN troubles for the Eastern Region remote sites. Other responsibilities included design and installation for voice service for small to medium sites using ISDN-Centrex service and in working with system consultants on the larger PBX installations. Along with the real estate and customer initiated projects in the area, work included the Y2K upgrade for LAN equipment in the region. The project consisted of removing all non-compliant shared and switched LAN equipment and upgrading the offices with compliant switched 10/100Mb/s equipment. These projects were all performed within the budget that was provided.

Beltsville, Maryland, United States

Customer Service Engineer for Lucent CIO/BCS (now Avaya) 06-15-97 to 07-01-98 Desktop support for Lucent CIO contract for GCA 48. Job functions consisted of interacting with IBM to troubleshoot and repair desktop PCs, printers and other peripheral equipment. Responsibilities alsoincluded support of the Lucent LAN/WAN for GCA 48. The LAN/WAN responsibilities included working with the GISO remote site managers, the NSAC group in Maitland FL., and the local Lucent customers inInstallation and maintenance of their WAN/LAN equipment and services. In addition to support of Lucentcustomers, I also supported commercial customers for BCS(Avaya) with their Advanced Data Networking organization. These job functions consisted of installation and maintenance of all ADN supported products.

Vienna, Virginia, United States

Installation and maintenance of Frame Relay, Packet Data, ATM and Packet Dial-up Services for AT&T FTS2000. Job functions included design, installation, testing, and customer relations for the above stated services. In performing these functions, the following tools were utilized; Protocol Analysis of SDLC, X.25, BISYNC, RJE, Frame Relay, and ATM. Various different test systems were used in analyzing the circuits, along with numerous other engineering systems. A working knowledge of a number of different customer systems and various customer provided equipment was also necessary to perform these functions.

Oakton, Virginia, United States

AT&T Special Services Center Oakton VA. I worked on all private line circuits that AT&T sold to commercial customers. AT&T migrated the DDS Services into the Analog private line services along with their T1 services and T3 services. We installed and tested all private line services for commercial AT&T customers. I worked again on the project side with owning new services implementations from start to finish for AT&T. We started out managing the new order, then we worked with the facilities engineering team to assign the correct facilities. We then requested the connectivity through all the AT&T Central Offices and ordered the required access from the Local Exchange Companies to get to the customer site with the new service. We then worked with the customer to connect their equipment to the new circuits and brought the new service up for the customer. We then supported the customer for 30 days after they accepted the service and then turned the service over to our maintenance team.

Washington Dc.

Worked at the Eastern Region DDS Test Center in Washington DC. Working on the installation of new Digital Data Circuits and Testing with Commercial Customers. I worked both on the maintenance and project sides of the center. I was then inserted to the Chronic Resolution Group. As a member of this team, I was tasked with resolving chronic troubles that the test center could not resolve. I attended protocol analysis training and did allot of protocol analysis. At this time it was Bisync and SDLC.

Associate Of Science - As, Industrial Electronics Technology/Technician

Certificate In Electronics Technology, Electrical And Electronics Engineering