Senior Manager, Technical Success
Current
Oct 2022 - Present
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John C. Email & Phone Number
Senior Manager, Technical Success
at
Bazaarvoice
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Manager, Technical Success
Location
London, England, United Kingdom
Company size
Who is John C.? Overview
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Quick answer
John C. is listed as Senior Manager, Technical Success at Bazaarvoice, a with 1134 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for John C..
John C. previously worked as Senior Manager, Implementation and Technical Support at Bazaarvoice and EMEA Delivery and Technical Support Manager at Bazaarvoice. John C. holds Law from Chartered Institute Of Legal Executives.
Company email context
Email format at Bazaarvoice
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Bazaarvoice
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Profile bio
About John C.
I am results focused business and technology solutions professional with 10+ years experience across multiple business sectors, including SaaS on boarding and service delivery, solution design, project and program management and people management. Both big picture and detail orientated I have a strong business acumen. I have a proficiency in interpersonal and cross-functional communication which contributes to my ability to resolve issues, overcome problems and influence at all levels.
Current workplace
John C.'s current company
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Bazaarvoice
8 roles
John C. work experience
A career timeline built from the work history available for this profile.
Senior Manager, Implementation And Technical Support
Responsible for managing a team of Technical Consultants who lead clients through the implementations of Bazaarvoice products, as well as a team of Technical Support Managers who support and consult with our clients on an ongoing basis. This involves varying project scope and levels of business complexity across a multitude of business sectors, together with strategising and executing on intradepartmental process improvements to decrease time to value and increase business benefits for our clients, and increase business value efficiency of the Global Services organisation. Collaborate with stakeholders within the Global Services organization and in other departments, to identify and prioritize initiatives to improve the customer experience with Bazaarvoice overall.
Nov 2020 - Oct 2022
Emea Delivery And Technical Support Manager
Aug 2018 - Nov 2020
Director Implementation And Support Operations Emea
Responsible for the operational management of the EMEA region, leading a team of implementation specialists to deliver out of the box and complex bespoke fraud and risk management solutions to the e-commerce and omni channel markets, as well as leading the customer support teams in the ongoing day to day management of live client issues.
May 2011 - Jun 2018
Operations Manager - Risk
Responsible for back office operations management, including customer service and support teams, specialist rules and strategic solutions team and operational account management with responsibility for delivering first class service and solutions for end user customers.
Sep 2009 - May 2011
Loss Prevention Support Manager
Responsible for managing and owning the third party SaaS solution relationship and performance metrics in relation to risk and loss for the web store, as well as supporting the store network in the identification, prevention and resolution of fraud and loss and for driving business process improvements.
Aug 2007 - Sep 2009
Head Of Client Services
Responsible for the SaaS solution delivery to UK clients, as well as relationship management, product development and management of in-house outsourcing services team.
Aug 2006 - Feb 2007
Credit Fraud And Loss Prevention Manager
Responsible for improving operational efficiency and compliance and increasing top line sales revenue. Partnering and owning the third party SaaS solution relationship and performance metrics in line with company KPI's.
Aug 2003 - Aug 2006
Team & coworkers
Colleagues at Bazaarvoice
Other employees you can reach at bazaarvoice.com. View company contacts for 1134 employees →
TZ
Taylor Zowtuk
Colleague at BazaarvoiceEdmonton, Alberta, Canada
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MK
Mika Kohirata
Colleague at BazaarvoiceGreater Sydney Area, Australia
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CS
Chinmayee Sahoo
Colleague at BazaarvoiceBengaluru, Karnataka, India
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PH
Pooja Hegde
Colleague at BazaarvoiceBengaluru, Karnataka, India
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SR
Shanica Robinson
Colleague at BazaarvoiceYork, Pennsylvania, United States
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CB
Christina Bolton
Colleague at BazaarvoiceTrenton, Michigan, United States
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MK
Maryam Kassam
Colleague at BazaarvoiceLondon, England, United Kingdom
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SC
Santiago Cubillos
Colleague at BazaarvoiceAustin, Texas, United States
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KA
Karli Archuleta
Colleague at BazaarvoiceAustin, Texas, United States
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LF
Lara Farwell-Griffith
Colleague at BazaarvoiceAustin, Texas, United States
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Taylor Zowtuk
Colleague at BazaarvoiceEdmonton, Alberta, Canada
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MK
Mika Kohirata
Colleague at BazaarvoiceGreater Sydney Area, Australia
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CS
Chinmayee Sahoo
Colleague at BazaarvoiceBengaluru, Karnataka, India
View →
PH
Pooja Hegde
Colleague at BazaarvoiceBengaluru, Karnataka, India
View →
SR
Shanica Robinson
Colleague at BazaarvoiceYork, Pennsylvania, United States
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CB
Christina Bolton
Colleague at BazaarvoiceTrenton, Michigan, United States
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MK
Maryam Kassam
Colleague at BazaarvoiceLondon, England, United Kingdom
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SC
Santiago Cubillos
Colleague at BazaarvoiceAustin, Texas, United States
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KA
Karli Archuleta
Colleague at BazaarvoiceAustin, Texas, United States
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LF
Lara Farwell-Griffith
Colleague at BazaarvoiceAustin, Texas, United States
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1 education record
John C. education
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Chartered Institute Of Legal Executives
FAQ
Frequently asked questions about John C.
Quick answers generated from the profile data available on this page.
What company does John C. work for?
John C. works for Bazaarvoice.
What is John C.'s role at Bazaarvoice?
John C. is listed as Senior Manager, Technical Success at Bazaarvoice.
Where is John C. based?
John C. is based in London, England, United Kingdom while working with Bazaarvoice.
What companies has John C. worked for?
John C. has worked for Bazaarvoice, Accertify Inc., An American Express Company, Datacash, House Of Fraser, and The 3Rd Man.
Who are John C.'s colleagues at Bazaarvoice?
John C.'s colleagues at Bazaarvoice include Taylor Zowtuk, Mika Kohirata, Chinmayee Sahoo, Pooja Hegde, and Shanica Robinson.
How can I contact John C.?
You can use AeroLeads to view verified contact signals for John C. at Bazaarvoice, including work email, phone, and LinkedIn data when available.
What schools did John C. attend?
John C. holds Law from Chartered Institute Of Legal Executives.
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