John C. Bower

John C. Bower Email and Phone Number

Sr. Technical Support (Retired)
John C. Bower's Location
Leander, Texas, United States, United States
John C. Bower's Contact Details

John C. Bower work email

John C. Bower personal email

n/a
About John C. Bower

John C. Bower is a Sr. Technical Support (Retired).

John C. Bower's Current Company Details

Sr. Technical Support (Retired)
John C. Bower Work Experience Details
  • Dell Emc
    Sr. Technical Support
    Dell Emc Nov 2019 - Dec 2019
    Round Rock, Texas
    View
  • Puget Sound Energy
    Sr. End User Support Analyst
    Puget Sound Energy Sep 2009 - Jul 2019
    I most recently worked for Puget Sound Energy as a Senior End User Support Analyst. I supported the Emergency Systems and Dispatch Center who support Electric and Gas customers during power outages and storms. I have worked for PSE since 2009 and have gained a wide range of knowledge from all aspects of this industry. I supported all PSE users from north of Seattle to the Canadian border.
    View
  • Volt Technical Resources At Puget Sound Energy
    Technical Analyst
    Volt Technical Resources At Puget Sound Energy Aug 2008 - Feb 2009
    Support both Gas and Electric Service Technicians with hardware and software upgrades. Re-image hard drives and install software using SMS to maintain a ready supply of equipment for immediate response to users needs. Respond to service requestes from tracking system (Remedy) tickets for installations, changes and maintenance of IT Desktop/Laptop equipment within Service Level Agreement (SLA's). Act as second and third tier support to Helpdesk.
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  • Chameleon Technologies At Genie Industries
    Level Ii Desktop Support Analyst
    Chameleon Technologies At Genie Industries Jun 2008 - Aug 2008
    Support Information technology and Services Desktop / Laptop and Printers in a networked environment.
  • Volt Technical Resources At Puget Sound Energy
    Mobile Workforce Technical Support
    Volt Technical Resources At Puget Sound Energy Feb 2008 - Jun 2008
    Deploy Toughbook Laptops to Electrical Linemen in the field and providing training/support on their use. Update guidelines and procedures for installation and upgrades of Desktop/Laptop hardware and software. Install and maintain desktop security, remote access to network via dial-up and VPN for business partners and remote users.
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  • Cdi Information Technology Services
    Operations Manager
    Cdi Information Technology Services 1997 - 2002
    Western Area IT Operations: Responsible for providing Network/Systems/Operation Technical Support for 9 Western Area branch offices and 90+ end users.
    View

John C. Bower Skills

Software Installation Computer Hardware Deployment Remedy 2nd Level Support Analyst System Deployment Hardware Bmc Remedy Vpn Technical Support

John C. Bower Education Details

Frequently Asked Questions about John C. Bower

What is John C. Bower's role at the current company?

John C. Bower's current role is Sr. Technical Support (Retired).

What is John C. Bower's email address?

John C. Bower's email address is bo****@****ast.net

What is John C. Bower's direct phone number?

John C. Bower's direct phone number is +142548*****

What schools did John C. Bower attend?

John C. Bower attended Orange Coast College, Control Data Institute, Orange Coast College.

What skills is John C. Bower known for?

John C. Bower has skills like Software Installation, Computer Hardware, Deployment, Remedy, 2nd Level Support Analyst, System Deployment, Hardware, Bmc Remedy, Vpn, Technical Support.

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