General Manager of a fluid transportation company who specializes in the hauling of Food Grade products. Identifies company polices - rules, process and procedure improvements. Coordinates Annual CHP BIT Inspections. Fleet maintenace auditor. Works with employee's on work place safety, holds monthly safety meetings with staff. Trainer for new hire employees across multiple terminals.• Operations Management of multiple terminals• Managed the daily operations of transportation terminal supervising 32 employees.• Logistics coordination of over 45 routes and line haul deliveries daily in multiple areas of California.• Coordinated and lead weekly employee safety meetings, accident claims management• Managed and directed Fleet maintenance of Semi Trucks, Semi-Trailers.• Vendor Management working with existing and new vendors for accounts and services for the company, to create more efficient ways of doing business.• Streamlined multiple projects and processes for dispatching department to create more efficient operating model for the entire company.• Performed extensive cost analysis and quote preparation for clients as part of the daily work routine.• Performed analysis on cost saving controls for the entire operation of the company.• Streamlined current forms for more effective and clear documentation.• New Business Development procuring new business contracts.• Rate and contract negotiations.• Created multiple divisions and departments.• Procured and deployed gps, forward facing dash cam and electronic log system for all power units.• CDFA Sampler’s & Weigher’s License• Safety Management

• Functional Verification Testing, Regression Testing, Smoke Testing• Trouble shooting of problems and issues including recreating the issue• Identifies and document system defects, logs information in Quality Center• Research and validate Requirements • Help Desk inquiries including answering customer inquiries regarding application functionality• Executes query’s to validate client data• Prepare reports by collecting, analyzing, and summarizing information and trends• Process Policy Print Products documents and reprints

• Received and supported over 200 phone calls daily for various customer support needs• Responded to approximately 150 emails daily regarding requests for quotes and customer satisfaction• Streamlined multiple projects and processes for dispatching department to create more efficient operating procedures• Extensive cost analysis and quote preparation to clients• Direct supervisor to 30 drivers

• Executed daily operations of freight terminal• Direct supervisor to 12 employees of various job functions• Logistics coordination of over 150 deliveries daily in multiple areas of California• Coordinated and lead weekly safety meetings